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Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
CMS-XML Error: Cannot open help in Tracker INET with IE 5
Error: Cannot open help in Tracker INET with IE 5
CMS-XML Adobe Reader could not open "filename.pdf" because it is either not supported or because the file has been damaged
Adobe Reader could not open "filename.pdf" because it is either not supported or because the file has been damaged
CMS-XML SBM 11.5 Hotfix 4: DEF330351: When Editable Grid is on a form as an embedded report and the form was opened in a popup window, cannot open items from the report
IMPORTANT: This hotfix can be applied on top of SBM 11.5, 11.5 Hotfix 1, 11.5 Hotfix 2, or 11.5 Hotfix 3. If you are running a different version or if you have already installed a different hotfix, contact Serena Support . IMPORTANT:
CMS-XML Version Manager could not open the access control database, "ACDB Path". Please contact your PVCS administrator for further assistance.
Version Manager could not open the access control database, "ACDB Path". Please contact your PVCS administrator for further assistance .
CMS-XML Can not open Help files - .chm 404 not found
Tracker workstation issue Can see help files on index , but not on right for content
CMS-XML Cannot open published documents containing base64 images
There is a repair option available for this issue, please contact support .
CMS-XML KM-Dim9:12072-ART_CANT_OPEN_TEMP_FILE Cannot open temp file
Please gather any applicable information from the list below and contact Dimensions Support for help with this error message. What you need to troubleshoot:
CMS-XML KM-Dim9:12018-ART_CANT_OPEN_FILE Error: Cannot open %s for %s
Please gather any applicable information from the list below and contact Dimensions Support for help with this error message. What you need to troubleshoot:
CMS-XML KM-Dim9:2313-IOP_CANNOT_OPEN_MAIL_FILE Error: Cannot open Mail message file %s
Please gather any applicable information from the list below and contact Dimensions Support for help with this error message. What you need to troubleshoot:
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