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CMS-XML User Workspace gives error "HTTP Error 500.19 - Internal Server Error", or SSM gives error "No Catalog Found: Internal Error"
Or AEIdentityStoreProvider .authenticateUser(336): Authentication failed for user "MyUserName" SBMContext.loadEntityFromProvider(517): Error authenticating user against identity store
CMS-XML DimCM: SSO: PRG770017E Error: Invalid User ID or Password
2021-04-23 13:23:32,137 INFO TS 214.49.251.43 f:2b61e4aafa1542e2b3c12574f8359427 g:01b752769928496fa1da9fd02f531832 AEIdentityStoreProvider .authenticateUser(665): Failed to authenticateUser("filastname") with code "INVALID_USER_CREDENTIALS" : Invalid User ID or Password This is a valid error message where the user, filastname, does not exist in Dimensions CM as expected.
CMS-XML CAC/PIV/Smart Card: When users try to login, they get error "Invalid User ID or password"
AEIdentityStoreProvider .authenticateUser(466): Failed to authenticate: user " EMAILADDRESS=jdoe@serena.com , CN=Doe.John.Mr.123588890, OU=Serena, O=Serena Software, L=Woodland Hills, ST=CA, C=US" authentication failed SBMContext.loadEntityFromProvider(517): Error authenticating user against identity store SBMContext.open(382): Error loading entity from identity store provider: Invalid User ID or Password

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