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CMS-XML Server hangs when accessing a specific item or when transitioning an item. Users receive "Out of memory. Error processing tag SUBTASKS_SECTION"
Upon trying to open an Item in the SBM User Workspace, the browser will stop responding and the entire server will hang. Also, other users will receive the following error message:
CMS-XML Dim14: Changesets: EXT4700052E The key 'cf' is expected and not found in remote server response
The reason for the above error is because the Desktop Client is trying to fetch the changeset health status from Pulse and receives a response of 404, "Page not found". Generally, this usually means that Pulse isn't running or wasn't configured as expected.
CMS-XML Email submit fails with error "Failed to receive greetings from IMAP server"
12/07/2011 10:54:30: Error getting response from IMAP server
CMS-XML E-mail submit fails with error: "Date has an invalid value" found in Notification Server log
Customers who use XML e-mail submit may receive the following error in the ns.log file ERROR 16-05-2013 11:02:31 [MailClient] -- Could not create item or file attachment for item "test" at project "Service Requests".
CMS-XML Email recorder responses sent are not getting added as a note on the item - "org.apache.axis2.AxisFault: Invalid white space character (0x1) in text to output"
In some cases, emails responses have invalid characters in the XML namespace section which can cause the email to not get added as a note to the item and the Notification Server to get an error like the following:
CMS-XML Email from an item: After adding an attachment, the resulting link in the email is missing the server name, making the URL invalid (Paperclip Link)
This defect is NOT about attachments that are already on an item. Instead, this is about attachments that are added directly to an outgoing email. When the user receives the email, it contains a link to the attachment, but the link does not include the servername, making the URL invalid
CMS-XML KM-Dim10: Invalid returned data from license server -12 is received when trying to log into Dimensions
At this point, verification of the current license file, serena.lic, needs to be done. Review the license file and make sure that the Hostname and Host ID are correct on the Server line of the file. If needed, make the necessary changes.
CMS-XML DA: receiving ESPYAMD1 B32E invalid record status and tickler record number ESPYAMD1 B32E invalid ticker file data follows
You will need to do the following: 1) bring down workload load server 2) shutdown the error detectors in cics regions
CMS-XML SBM 11.4: Intermittent Error: "Invalid request challenge/response data on the request" after login
C:\Program Files\Micro Focus\SBM\Common\tomcat\ server \default\webapps\idp\WEB-INF\web.xml and comment out the whole section: <!--
CMS-XML RLM: When creating a new Release Train, get error "env:Client" with "checkUniquness: Blank: Invalid User ID or Password" or deploy error "Failed to obtain security token"
Invalid Certificate: If the STS certificate is invalid on the Repository server , you will also get this error when trying to deploy from Composer: ERROR -- Failed to obtain security token: Web Services http://servername:80/gsoap/gsoap_ssl.dll?sbminternalservices72 returned an error: "soap_wsse_verify_X509"
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