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403.16 when trying to login after updating the client certificate in SBM
If you reimport the client certificate key and start getting a
403.16
error, you may be running into this problem.
This may be a problem after upgrading to SBM 11.6+ from 11.3.1.
IIS 8.x rejects client certificates (or Smart Card) with 403.7 or 403.16 error (Login page gives "Transport error: 403 Error: Forbidden")
To fix the problem, first, determine which 403 error number is occurring.
To do this, enable IIS logging for
SBM
as follows:
Serena Dimensions Express Installation Guide
118 Serena Connect for Serena TeamTrack and
Serena Business Mashups
Integrations . . . . . . . . . . . . . . . . . . ...
Installation Guide
403
Chapter 16
Upgrading a Dimensions Express for Windows Server
Serena PVCS Version Manager Administrator’s Guide
16
...
Administrator's Guide
403
Chapter 16
: Using Reports
SERENA® RELEASE AUTOMATION 4.1
16
Serena® Release Automation 4.1 ...
Actions Reference Guide
403
Chapter 16
OS Actions
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TEAMTRACK.*
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