This issue can be easily fixed by changing the "TCP port:" for Active Diagnostics back to the default setting: 27017 Or you can change it to a port of your choice as long as it doesn't conflict with the IIS or JBoss ports.
If the service is actually running, other possibilities that may generate these errors or similar errors include the following: Local communication on the designated Active Diagnostics TCP port (default is 27017 ) is blocked by your security software or local machine firewall restrictions.
• Use the default HTTP port 8085 on each Tomcat server for now. • Use the default TCP port 27017 for Active Diagnostics on server 3. Click Next to continue.
TCP port If SBM Logging Services is installed on a separate server, enter the TCP port for the Active Diagnostics database (powered by MongoDB). The default port value is 27017 .
