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CMS-XML Can't get schedule reports to send and see this error in the ns.log " Exception Thrown while processing Notification Event 'Scheduled Report: Smith, Joe: Listing of Issues'. java.lang.NullPointerException"
If there are multiple users in the TS_USERS table with the same TS_LOGINID this will cause all scheduled reports to not send in versions of SBM prior to 11.2. While it shouldn't be possible through the UI to create multiple users with the same LOGINID some databases have had this issue.
CMS-XML Notification server log contains "A different object with the same identifier value was already associated with the session"
ERROR 27-08-2018 13:37:03 [Events] -- An exception occured while sending UI notification to user 'XXXXXXX', userid = 310: org.springframework.dao.DuplicateKeyException: A different object with the same identifier value was already associated with the session : [com.serena.sbm.data.UINotification#284901]; nested exception is org.hibernate.NonUniqueObjectException:
CMS-XML Get com.serena.sbm.data.Notification.lambda$findCCUsers in ns.log when user has bogus entry in CC list in user profile and nobody gets the notification sent to them, not even the primary recipient
Get com.serena.sbm.data.Notification.lambda$findCCUsers in ns.log when user has bogus entry in CC list in user profile and nobody gets the notification sent to them, not even the primary recipient. ERROR 03-10-2016 14:42:00 [Events] -- Exception Thrown while processing Notification Event 'Changes'. java.lang.NullPointerException
CMS-XML Exception Thrown while processing Notification Events
Intermittently, Notification Server is throwing an error message saying " Exception Thrown while processing Notification Events." and when this happens no further notifications can be sent . 06/25/2008 11:26:44: (Events) Notification Events cycle begin 06/25/2008 11:26:44: (Events) Events cycle about to process 118 event records
CMS-XML Unable to send email from Mariner / Agile test message button or stop getting email notifications and reports.
Exception occurred . ID =
CMS-XML Notification message is not sent due to this error: "java.io.IOException: no data"
00000 ERROR 17-10-2017 08:52:20 [MailSendManagerImpl] -- Messaging exception while sending email to: =?UTF-8?B?THVjaWUgTWx5bsOhxZlvdsOh?= <userEmail@myCompany.com>
CMS-XML Getting "java.lang.IllegalStateException: Duplicate key com.serena.sbm.data.User@74e" in ns.log and certain notifications don't send.
The following error will show in the ns.log file and you won't get certain notifications to ever send if you have users in the TS_USER table with NULL values in the TS_NAME column of that table. ERROR 29-08-2016 10:27:15 [Events] -- Exception Thrown while processing Notification Event 'TST - Any TST is submitted'.
CMS-XML Notification emails not sent and not getting errors in ns.log when SocketTimeoutException
When there is a SocketTimeoutException exception when trying to send a notification email from SBM, the exception is not properly handled and even though the email does not get sent out , it does not write an error to the ns.log and the email is removed from the TS_NOTIFICATIONMESSAGES table as if it were sent successfully.
CMS-XML Notification server does not send any emails, ns.log gives " java.sql.DataTruncation: Data truncation"
ERROR 02-05-2019 12:27:00 [Notifications] -- While processing changes. org.springframework.dao.DataIntegrityViolationException: could not execute statement; SQL [n/a]; nested exception is org.hibernate.exception.DataException: could not execute statement at org.springframework.orm.hibernate4.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:167)
CMS-XML Whole import log was sent in each notification email
As workaround, use "Clear Log" button in Web Admin UI periodically to control the import log size.
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