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CMS-XML KM-Dim10: How To uninstall Command Center on Unix
To uninstall CC on Unix is fairly simple. However, you will have to run one of two possible uninstallers .
CMS-XML DIM CM: 14.5 Failed PEN security testing due to an old JRE on disk
Customers who upgrade Dimensions CM server or client on Windows to 14.5 may report that the installation fails PEN security testing due to an old JRE on disk. After upgrading to 14.5 the jre which is used solely by the common tools uninstaller is not updated to the new version, and remains a Java 1.4 JRE. For example:
CMS-XML KM-Dim6: Error: could not find java.dll, Error: could not find Java 2 Runtime Environment. Dim 6.0 CD-2 Setup: User's Java Runtime environment registry key is rewritten.
The following tools are affected by the version of java being used: oracle universal installer/ uninstaller oracle net8 tools
MS-WORD RM InstallationNotes12 x-working.docx
rmLicenseAgent.exe *32 Using Microsoft Uninstaller : Uninstall Serena Dimensions RM Creating the Oracle Database Instance for RM
CMS-XML Error: Installing CB on Win3.1 from CD-008 "Invalid Product Key" when entering correct IPE key
to uninstall the products, because the entries in ISLV.INI are not removed by the uninstaller . Then install both products again in the following order: 1) CONFIGURATION BUILDER FIRST
TEXT readme.txt
feature and plugins are properly extracted under directories listed in step 1. 5. Launch the IDE and answer "Yes" to confirm configuration changes if prompted. UNINSTALLER INFORMATION: If, at a later time, uninstaller is run to remove Serena plugins it will not remove some directories installed by this patch, manual cleanup is recommended prior to installing any new versions of the product. IMPORTANT NOTE: This patch adds a new preference of Serena ChangeMan DS plugins - "Suppress second checkout prompt on background checkout".
CMS-XML Dim12: Install: There were errors creating the PCMS_SYS schema
You may find errors reported in the installation logs located in /tmp/dimensions_install. Please consult the product documentation or contact Serena Customer Support for assistance in resolving these errors. If you wish to attempt a fresh install, please run the product uninstaller located in the directory .../12.2/_uninst/ before proceeding with your fresh installation.
CMS-XML KM-Dim10: Unable to start Dimensions listener after upgrade from Dim91
file in the <dimensions root>/_uninst folder). This will clean out all the software and the installation registry that is located in /var/opt/serena/inventory. If you've already deleted the files without running the uninstaller , you should delete the /var/opt/serena/inventory folder. This folder contains an installation registry that tells us what the customer has installed.
CMS-XML Dim cm 14.4 : installation on Centos with a local postgres db fails with this message "Postgres Database creation have failed. Please see logfile: /tmp/dimensions_install/postgres_pre_install_script.log for details."
lrwxrwxrwx. 1 postgres postgres 51 Apr 13 15:44 16734 -> /opt/microfocus/dimensions/14.4/cm/pg_data/pcms_idx To fix it, before replaying a new installation, run the uninstaller to get /opt/microfocus/dimensions/14.4/cm/pg_data folder deleted and to restart from a clean situation In the case that the database was created during the first failing installation then do also this below to delete all the created objects :
CMS-XML SRA: How can you uninstall the agent in silent mode?
To remove the SRA Agent installation in silent mode run "<agent_path>\_uninst\ uninstaller .exe -silent" where <agent_path> is the path where agent was installed e.g. C:\Program Files\Serena\Release Automation Agent.
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