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• Certain plugins require parameters to receive messages from SBM. For example, if you configure a plugin for a social network like Twitter or Facebook, you must create a new social network account and an associated developer application in order to retrieve OAuth credentials that the channel will use to post updates to the account's Twitter or FaceBook wall. For more information about creating and registering plugins, visit http://www.serena.com/support and search for solution S139424.
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