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CMS-XML Dim14: Checking for Updates in the Desktop Client on Windows 64-bit
Add both the 64-bit and 32-bit common tools installers to the installation packages created for Windows 32-bit .
CMS-XML KM-DIM12.2: Reported Bug: 32-bit Desktop Client crashes if DM_ROOT is set to 64-bit server directory
1. On a 64-bit Windows server with a 64-bit server installation (C:\Program Files\Serena\ Dimensions 12.2\CM) and a 32-bit client installation (C:\Program Files (x86)\Serena\ Dimensions 12.2\CM), set the user or system env. variable DM_ROOT with a value of "C:\Program Files\Serena\Dimensions 12.2\CM"
CMS-XML Dim2009R2: VM2DM: Migration Console on Windows 2003 Server 64-bit running in 32-bit mode does not work
When go to 'Test' the Dimensions Connection...we then get the following error followed by the original error: Version Manager configuration error Could not obtain Version Manager installation information from registry. Please validate that Version Manager is installed properly before continuing with migration process. Continue with Migration?
CMS-XML Dim10: Patch installation does not install anything on agents
The installer of the patch finishes ok when trying to patch a 10.1.1 agent installation but no files in the agent installation directory gets overwritten. This has been found on Solaris 32bit and also 64bit installations so far.
CMS-XML Dim12: Linux 64-bit License Server: createJob failed: -2
This problem was experienced in Centos and the following commands were issued to install the 32bit C++ package and resolve the issue. [root@col-sc-linux dmsys]# yum install libstdc++-4.4.7-3.el6.i686 Loaded plugins: fastestmirror, refresh-packagekit, security Loading mirror speeds from cached hostfile * base: * extras:
CMS-XML Dim10: HPUX-PA64 and Solaris 64bit Agent does not support delta libraries
HPUX-PA64 and Solaris 64bit Agent does not support delta libraries. ... Dimensions network server cannot get toolkit api. ... This should include the $DM_PROG/dmlibsrv32.x and $DM_PROG/ files and associated $DM_ROOT/lib32 directory as per the server installation . These can be copied from the server installation , the Agent should then be able to access the delta files.
CMS-XML KM-Dim10: Reported Defect DEF106226: UPG to Dimensions 10: License Manager Installation on AIX64bit
... do a manual installation . | Installation | Installation in Process ... > Failed to Install the JRE cannot ... ... /GCL/ dimensions /10. ... ... /GCL/ dimensions /10. ... ... /GCL/ dimensions /10. ... ... /GCL/ dimensions /10. ... ... /GCL/ dimensions /10. ... ... /GCL/ dimensions /10. ... ... /GCL/ dimensions /10. ... ... /GCL/ dimensions /10. ... ... Serena License Manager Installation Complete! Installation Log is: ... /GCL/ dimensions /10. ... ... JRE bundled is 32bit . Further to the above there are 2 main problems in the installation script for license manager.
CMS-XML KM-Dim10: Reported Defect DEF113870: Installation of SLM 2.1.4 fails on AIX 64-bit due to insufficient space
... 4 for AIX 64-bit ... 2/3 64-bit The installation of SLM 2 ... 4 for AIX 64-bit fails on AIX 64-bit during the installation at this step ... ... /pcms/ dimensions /10. ... _manager to install product. Free on / dimensions /10.1/license_manager: ... Needed on / dimensions /10.1/license_manager: ... Install the 32-bit version of SLM on AIX 64-bit . ... Use Serena License Manager on another machine and point Dimensions to that server using the DM_LICENSE flag
CMS-XML DIM12: Deploy on action may not work on Win64 unless PATH environment variable is adjusted
... CM client are installed on a Win ... possible that the 32-bit Dimensions directories occur first ... ... \Serena\ Dimensions 12.1 ... \Serena\ Dimensions 12.1 ... \Serena\ Dimensions 12 ... \Serena\ Dimensions 12.1 ... ... \Serena\ Dimensions 12.1 ... ... \Serena\ Dimensions 12.1 ... ... \Serena\ Dimensions 12.1 ... \Serena\ Dimensions 12.1 ... ... \Serena\ Dimensions 12.1 ... ... \Serena\ Dimensions 12.1 ... ... above that the Dimensions directories that start ...
CMS-XML Dim14: Install: Pulse user is not created
Dim 14 : Install : Pulse user is not created
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