http://sbmserver /tmtrack/tmtrack.dll? shell =srp&IssuePage&RecordId=6938&Template=view&TableId=1168 Then once you're in the shell all you do is remove the query string so as to go to the traditional UI like this.
The following example can be used when you want to log into a shell interface without being prompted for username and password. In the following example the shell =srp parameter will log into "Request Center" but can be changed to match your needs.
Workaround 2: We have noticed this problem is more likely to happen when using upper case colors. For example, if you enter white was #FFFFFF it will cause this problem, but #ffffff will work fine. So, as a second option, change all of your colors to be in lower case .
When user tries to logon to Pulse, the page keeps resetting , and presents a prompt to Retry or Cancel. Clicking Retry just repeats behavior. Clicking Cancel opens a "Webpage has expired" page in IE; but if you just try to open Pulse logon page again it keeps flashing the Pulse page. User needs to close / reopen IE in order to get Pulse logon screen again.
> setspn –s HTTP/fqdn:80 account > setspn –s HTTP/fqdn:8085 account But in that case you will also have to update them each time you change ports in SBM Configurator.
The JBoss service wrapper was changed in SBM 2009 R4 and in some instances, the service does not stop gracefully. Errors will be recieved in the service_shutdown.log located in "Program Files\Serena\SBM\Common\jboss405\server\default\log".
SBM directory in case you need to roll back to the original. 4. Edit the file and find the "doCancel()" function. 5. Replace the contents of that function with: