Running Oracle and a SBM instance which runs on Windows Server 2003, if the Database is shut down but application services left running, the Notification server sends a warning email every 10 seconds to the "Administrator" email address. This issued 20,000 emails from the Notification server and the Configuration Settings were overridden
This is due to cached information in the Notification Server . The cache is refreshed automatically (about every 20-30 minutes). If this does not pick up the change or you cannot wait, restarting JBOSS will also force the cache to refresh.
Possible workarounds are to run the Mail Client and Notification Server on different servers or perform the following steps: - stop JBoss - edit ../Serena/SBM/Common/jboss405/server/default/deploy/notificationsrv.war/WEB-INF/classes/ns_ehcache_config.xml file
build-in a delay of 1 minute (no more is necessary) into the affected notifications send only those fields that are necessary for easy identification of the item - the rest can be read by opening the item (this also keeps the size of the database and the emails to a minimum) set the Performance and Cache settings for the Notification Server in Configurator; experimentation may help in finding an acceptable value that minimises this problem.
