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Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
Article How do I register as a new Serena product user?
CMS-XML ChangeMan ZMF 8.1.1 Readme. Click here for important update.
The ZMF 8.1.1 Readme is available for download from the Support site .
CMS-XML StarTool FDM 7.8.0.03. Important update available.
Due to the nature of this problem, Serena recommends that you delay your production implementation of FDM 7.8.0.03 until a fix is available. Refer to Knowledge Base entry P2759 for updates. Should you require further information, please contact Serena Support .
CMS-XML Dimensions CM Web Client applet certificates expire on February 25th 2017
Users unable to apply the updates before February 25th, 2017 should add the Dimensions CM server URL to the Exception Site List in the Java Control Panel on the client (Control Panel -> Java -> Security). Users of older versions not included in this list should update to a supported version and apply the corresponding hotfix or use the exception list as a workaround.
CMS-XML ZMF 8.1.2. Essential maintenance required for all customers upgrading to ZMF 8.1.2. (Updated 25 January 2017)
Obtaining the ZMF 8.1.2 compatible hotfix: Further information and the hotfix for these problems can be obtained from Solution S141939 . Should you require further information, please contact Serena Support .
CMS-XML MCLG 4.6: Getting Collage ready for the new USA 2007 Daylight Saving Time rules
The JRE must be upgraded to include the DST fixes. Although Collage 4.6 supports the Microsoft JVM, Microsoft is not releasing an updated JVM with the DST changes. Because of this, all client machines must run the Sun JRE.
CMS-XML McAfee anti-virus update breaks Version Manager by incorrectly flagging it as containing the Exploit-CVE2012-0507 Trojan
Get a copy of the destroyed vm.jar file from Serena support
CMS-XML StarBat: Runtime EXEC parameter PARM='RC=0' no longer supported
StarBat: Runtime EXEC parameter PARM='RC=0' no longer supported
CMS-XML MCLG: Drop down menus do not work in Firefox 2.0.0.4
Please contact Serena Support if you have further questions. Regards, Serena Software Support
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Dimensions CM: Introduction to streams (demonstration)
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