Following the installation and correct configuration of Agile and SQL Server the following error was generated when attempting to connect to Agile Administrator: "Login Failed: Unable to connect to the database"
When setting up RM10 client in a oracle 9 environment and attempting to connect from RMmanage you might get these errors below, even though your sqlplus connection works fine. Unable to connect to the database with this ID and password Errors checking for users
Please gather any applicable information from the list below and contact Dimensions Support for help with this error message. What you need to troubleshoot:
KM-Dim7: INET Error on Login: Failed to connect to database :java.Sql.SQLException: lo exception: The network Adapter could not establish the connection
Please gather any applicable information from the list below and contact Dimensions Support for help with this error message. What you need to troubleshoot:
The statements in the upgrade scripts for creating these entries were found and given to the user to run. After this they were able to connect to the database with no problems. The script to add the GSL is attached.
When the installer fails to connect to your existing Oracle DB during an upgrade it is possible that the Oracle SID stored in the registry is incorrect. The value to check is:
