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SERXMLRC may complete with return code 8 if stem variable not suffixed with period/dot/full stop/.
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On more than one occasion customers upgrading from CMN ZMF 5.5.2 or earlier to 5.5.3 or later have reported unexplained return code 8 errors from their custom SERXMLRC-based procedures. Research has shown that one potential cause is the failure to suffix their stem variable allocations with a period /dot/full stop (i.e. '.'). Whilst this was incorrect it appears to have been acceptable prior to the release of CMN ZMF 5.5.3.
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Dim2009: How to obtain a timed trace of Oracle queries to locate and tune specific problem queries
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Now the user runs through the problematic, or slow performing set of steps in the client, admin console or other Dimensions tool. After the user has allowed the client to complete the steps so that the client is ready for the next command, disable the tracing (to close the trace file) Using the same login as in step 4 (either SYS or SYSTEM) and the same sid and serial# as in step 5,
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Smart Search indexing for Work Center searches is looping/starting over and not completing
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If you would like to have Tomcat running Common Services to be on multiple servers, you will need to make sure they are clustered behind a load balancer. More information about how the Work Center search works in a clustered environment can be found in KB solution S143075 .
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Every time an item is updated, the owner value is removed
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Deploy the changes. NOTE: For complete details on how to setup ownership (primary and secondary), open the help in Composer and search for "owner" or "ownership".
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KM-Dim7: Backup software will timeout while waiting for PVCS Dimensions complete pcms_shutdown script.
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This information can be found in the Database Administrators Guide Chapter 6 - Recommendations.
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How Global Admin Parameter 'SINGLE CPU' will effect any CMN searched.
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Even if they enter additional fields on the LIST panel the search takes a very long time. Most searches take over 10 minutes to complete , while others sometime time out with an abend. The customer even tried the 'QUERY PKG' function and it too is slow.
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High CPU on Common Services Tomcat server and Work Center search not finding new items - reindex of table automatically happening
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A reindex is necessary for the Work Center Search Facets for the Application. Depending on the size of the table this reindex could take a while to complete . Whilst it is being run any new items added to the primary table cannot be found in a Work Center search.
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KM-Dim7: ERM - Enterprise Release Manager - Locating Problems in a Release Distribution
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This can be determined by either looking in Dimensions for the release, or by examining the directory to which the release was being made. If the release has been completed but the distribution has not taken place, this document may help. To debug a release distribution: 1) Goto $BINDIR/TME/TEC/scripts 2) Edit file pkg_dist.sh
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Smart Search does not return attachments if keyword is at end of long document - only first 1000000 characters are indexed by default
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4. Perform a Work Center Smart Search Re-Index using SBM Configurator. (Click Re-Index on the Common Services tab in Configurator) Note: Increasing the character limit and indexing many file attachments with more characters than the default limit can cause indexing to consume more resources and take longer to complete .
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SSM832 Enhance run times of housekeeping jobs, and keep STC's active during backups.
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program HPSBACK sets a flag, to indicate to the active started task(s), that a backup is being requested. The started task will then close the VSAM files to allow a non-RLS backup to take place. Once the backup has completed , the HPSBACK program is used to clear the backup -in-progress flag, and allows the started task to re-open the VSAM files. The started task will then resume processing events for Change Tracking.
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