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CMS-XML Dim: Mail: Debugging communications issues between pcmsmail client and SMTP mail server
On Windows systems, the default SMTP mail client is pcmsmail.exe. This program is included with Dimensions CM installations on Windows. If the mail notification file seems to be created without incident and the mail is not being delivered, use these steps to debug any issues with the actual sending of the mail message.
CMS-XML KM-Dim9:21018-WS_NO_CREATE_MFILE Error: Cannot create mail file %s
KM-Dim9:21018-WS_NO_CREATE_MFILE Error: Cannot create mail file %s
CMS-XML Dim10: Can one create their own email events in Dimensions 10?
Adding mail events is not available in Dimensions. The admin can configure the already created email events to specify which users or group e-mail messages are sent to.
CMS-XML Email submit creates bogus ID numbers for new records
When using Email submit, it is common to have notifications set to email a message that a new record has been created. If the record in the notification message refers to a record that does not exist or an old record that has existed for a long time, you likely have another server actively affecting the mail processes.
CMS-XML KM-Dim7: How To: Create Dimensions Items from Microsoft Outlook email messages (.msg files) and Preview these with Inet
Define a file format and mime type to use with the Microsoft Outlook email messages. Use the following steps to use msg files in PVCS Dimensions: Use the Process Modeler to create item type named MSG.
CMS-XML Customize E-mail Templates for Notifications
The fields which are part of this tag are defined when you create the notification in the administrator. ... If the user doesn't have permission to view the issue/ incident , the value will be "******" instead of the actual value.
CMS-XML How To: VM Security - ACD Creation & Maintenance; Access Lists; Base Privileges
Note: This entire document, with illustrations, is zipped (Word 95, 6.0 Format) and can be "Detached" for e-mailing or faxing; BOTTOM-RIGHT.
CMS-XML How do I delete a Plugin that is setup in the Mail Services section of Configurator?
In versions of SBM 10.1.2.X in the Configurator tool when you click on the "Mail Services" area there is a place you can add plugins. After you add a plugin there you can then create notifications that use channels that in turn use those plugins. If you click on the Remove button next to the plugin on this screen it might not do anything and the plugin won't go away.
CMS-XML KM-Dim7: Temporary mail files not deleted after Dimensions email has been sent
Pcmsmail will generally cleanup all temporary file generated during the create and action operations. However for it do so it must be called via the PCMS_MAILS variable in the pcms.cfg file.
CMS-XML Mail Client will ignore certain HTML-formatted e-mail messages
This is expected behavior and the Mail Client is functioning correctly. If the Mail Client allowed these tags to go through, there would be the risk of hackers being able to run scripts and programs on the server when the item created from such an email was opened.
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