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CMS-XML An error occurred during the publish operation: 'results.id' is null or not an object Unknown Error [object Error] when trying to publish a knowledge Management article.
You will see this error if for some reason the TS_ LASTID column value in the TS_ LASTIDS table for the KP Published table is out of synch.
CMS-XML System Setting to Block Specific File Types in SBM File Fields and Item Attachments
TS_ID - Specify a new TS_ID value. (Don't forget to update the TS_ LASTIDS table after doing this to ensure that the last ID for TS_SYSTEMSETTINGS is up-to-date).
CMS-XML Configuring the Session Timeout Warning Period
To change the warning period from the default 5 minutes, you can add a new row to the TS_SYSTEMSETTINGS table. 1. Allocate a new TS_ID for the new Setting record to be added by updating the TS_ LASTIDS table. UPDATE TS_LASTIDS SET TS_LASTID = TS_LASTID + 1 WHERE TS_TABLEID = 56;
CMS-XML Enabling the Deprecated Application Usage Report
1. Allocate a new TS_ID for the new row to be added to the TS_SYSTEMSETTINGS table. UPDATE TS_ LASTIDS SET TS_ LASTID = TS_ LASTID + 1 WHERE TS_TABLEID = 56; SELECT TS_LASTID FROM TS_LASTIDS WHERE TS_TABLEID = 56;
CMS-XML Deploy-locked TeamTrack database - users must only be edited through their web profile
This synchronisation can be checked like in this example: C:\Program Files\Serena\TeamTrack\bin>DeploymentTool.exe /loglevel 4 /sync /live "DSN=MyDB;UID=sa;PWD=sa" /test SN=MyDB_Dev;UID=sa;PWD=sa" The deployment log file will speak of mismatching lastIds either in NotificationSubscriptions or Privileges.
CMS-XML High CPU on Common Services Tomcat server and Work Center search not finding new items - reindex of table automatically happening
INFO 06-07-2017 08:19:00 [IndexerServiceImpl] -- indexAllTableItems(1620): Created ExecutorService with 6 threads. INFO 06-07-2017 08:19:01 [IndexerServiceImpl] -- GetNextItems tableId: 1620 lastId : 0 returned 500 items (221ms) INFO 06-07-2017 08:19:01 [IndexerServiceImpl] -- GetNextItems tableId: 1620 lastId: 211076 returned 500 items (72ms)
CMS-XML How to add Headers and Footers to the SBM Work Center (SBM 11.x example - Creating Classification/Alert Banners for SBM)
If no row was returned, you will need create add the row by following these steps: Increase the LASTID value using this command: update TS_LASTIDS set TS_LASTID=TS_LASTID+1 where TS_NAME = 'SystemSettings'
CMS-XML Clearing out a 6.2 or 6.3 TeamTrack Database
UPDATE TS_ LASTIDS SET TS_ LASTID = 0 WHERE TS_TABLEID IN (2,19,23,28,30,x1,x2,...);
CMS-XML Clearing out a 6.5/6.6/6.6.1 TeamTrack Database
UPDATE TS_ LASTIDS SET TS_ LASTID = 0 WHERE TS_TABLEID IN (2,19,23,28,30,x1,x2,...);
CMS-XML Fixed in TeamTrack 6.1.1
18. Users who select the GMT Offset and Honor DST settings in their User Profile no longer have an extra hour added to updated Date/Time fields during Daylight Savings Time. 19. When a new table is exported via ODBC to a new database, the table name is written correctly to the TS_ LASTIDS table in the destination database.
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