If a user attempts to log in to the SBM 10.1 Application Repository and they do not get an error message while the " Sign In " button remains disabled, this could be caused by the gsoap virtual directory in IIS not being accessible or the wrong URL being used for sbminternalservices72. This will write an error message in the "sso-sts.log" located in the "Program Files\Serena\SBM\Common\jboss405\server\default\log" directory.
