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CMS-XML “Command is not valid in this state” when MailClient connects to Exchange POP3 server
[MailClient] -- Error while processing mailbox DesktopTemp: javax.mail.AuthenticationFailedException: Command is not valid in this state.
CMS-XML Differences in behavior between POP3 providers for ALF e-mail events
GMAIL mailboxes automatically convert e-mail messages into multi-part messages, one of which is text/plain. This means an e-mail that is originally formatted in HTML and sent to a GMAIL inbox can be retrieved by SBM and used as an ALF e-mail event. This means you can send HTML-formatted e-mail from Exchange to a GMAIL inbox and the e-mail will be recognized as an event.
PDF TeamTrack Database Schema
TS_ID int 500 Unique numeric id per mailbox. TS_NAME varchar(64) 500 Name of the mailbox on the pop3 server. TS_PASSWORD varchar(64) 500 Password for the mailbox.
CMS-XML Dim: Java API over WAN is slow to return change requests from user inbox
Dim: Java API over WAN is slow to return change requests from user inbox
PDF Contents
SBM Component Product and Version Comments BPEL Engine Apache ODE 1.3.6 WS-BPEL 2.0 implementation Directory Server Active Directory 2008 R2, 2012, 2012 R2 Mail / Notification Server (outbound) Argosoft, Microsoft Exchange 2010, 2013 SMTP, POP3 , IMAP, EWS Mail Client (For E- mail submissions) Argosoft, Microsoft Exchange 2010, 2013 SMTP, POP3 , IMAP, EWS
CMS-XML Notelogger seems to stop processing at random times and needs restart to finish.
When there are email messages that come into the notelogger inbox with a lot of discussion history in the chain this can cause the notelogger process to bog down and become unresponsive. The symptom will be that new emails don't get processed and the inbox will continue to fill up until the Tomcat service is restarted.
CMS-XML Error in mailclient.log that cannot attach email as note because of a global setting
If you configure the mail client and have the mail box configured to "Attach Notes via E-mail" then there is a global setting that can override this such that responses to emails will not log them as notes. This will log an error in the mailclient.log indicating such.
CMS-XML Increasing the block size on IMAP mail client connections
Mail client submit setting - if you are submitting attachments with mail client sometimes the submission may be slow when using IMAP. The default block size is very small. POP3 works much faster.
CMS-XML SBM Notification Server, Outlook 365 and OAuth 2.0
As of October 13, 2020, Office 365 will be discontinuing support for Basic Authentication to POP3 , IMAP and Exchange Web Services. SMTP Auth will continue to use Basic Authentication on this date. What does this mean for SBM?
CMS-XML MCLG: "Could not delete asset. Could not delete task. Tasks that have not ended yet cannot be deleted. Please end the task before attempting this type of operation"
On the Reject screen, you can choose the option for "Discard task". This basically tells Collage "never mind, I didn't want this task". The task will then be removed from you inbox , and is no longer an active task.
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