DMPOOL 2015/01/16 12:34:53 E P60308 T59876 Authentication failed for user xxxxxxxx - 3 () When looking at the SBM SSO logs (by default, located at C:\Program Files\Serena\SBM\Common\jboss405\server\default\log\ sso -idp.log), you will see these errors: IssueRequestProcessor.process(426): Error invoking WS-Trust request: Authentication failed
When atempting to use the Log Out button in the Web Client or Admin Console with SSO CAC enabled, the Logout button will log you out but you are then logged right back in. It should be noted that this will generally occur if you are using IIS with Tomcat and Dimensions CM with SSO CAC enabled.
In some cases, you may want to add a warning or alert page for your users prior to their officially logging into Dimensions. This article aids in doing this when using SSO or SSO CAC with the IIS web server.
When using SBM 2009R2/SBM 2009R1.04 and Dimensions CM 2009R2 with SSO (the SSO supplied with SBM), there are two compatibility issues. One issue is with SBM 2009R2/SBM 2009R1.04 and Dimensions CM 2009R2 and one with SBM 2009R2 and Dimensions CM 2009R2 only. These compatibility issues will result in SSO failing to function.
(2) In addition to the registry informaiton in the CM 12.2.2 Readme file > the upgrade task from CM 12.2.2 Readme file: Upgrade task from 12.2.1x to 12.2.2 can blank out the hostname and port number for the SSO server in the Tomcat alfssogatekeeper configuration
SBM 10.1 brings enhanced functionality which allows easy generation of a new STS Certificate for the Single Sign On (SSO) server. However this certificate also must be installed on the Dimensions (and any other SSO consuming) servers so here are the steps of how to do this:
