Users are able to log into the SBM Application Engine ( http://servername/tmtrack/tmtrack.dll ?), however, no one can log into the Repository ( http://servernmae/mashupmgr ) or connect using Composer. Composer gives error: Connection attempt failed.
C:\Program Files\Serena\SBM\Common\jboss405\server\default\ log \relationshipservice. log WARN 25-03-2015 10:33:56 [CypherQueriesLoaderImpl] -- cypherQueryIsAlreadyAdded(): THERE ARE MORE THAN ONE CYPHER QUERIES WITH NAME: getOneLevelDependentCIs WARN 25-03-2015 10:33:56 [CypherQueriesLoaderImpl] -- cypherQueryIsAlreadyAdded(): THERE ARE MORE THAN ONE CYPHER QUERIES WITH NAME: getAssosiatedCrs
When you create a notification you can have it call a web service as its action and map return fields from the web service to your sbm item. These can be tricky to troubleshoot because there isn't a lot of logging that takes place. The log for these events should show in the ns.log file.
You can use the attached registry keys to enable some very basic logging about the soap request and response that gets sent and received from notifications or other web services. This can be particularly helpful when a soap request or response is too large and gets chopped of in the Common log . This logging will show the entire request and response envelope.
Get the following error in ns. log when scheduled report takes over a minute to run. Exception occured during invoking AE web service 'RunReportXML': Read timed out
