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CMS-XML Logging into workcenter and there is no content other than the shell of the UI when using Oracle as the database.
If you use Oracle as your database and you login to workcenter and you don't see any applications or any SBM items at all take a look in the following log. C:\Program Files\Serena\SBM\Common\jboss405\server\default\log\workCenter.log You may see errors like the following:
CMS-XML KM-Dim10: Installation stop on oracle process and update configuration file
User installed Dimensions CM Server on Windows 2003 Stanrdard Edition SP1.The installation stop on Oracle Process Stop and update configuration file.The process just hang as unusual. In this case , Oracle was installed properly and it was connected via SQLPLUS before install Dimensions CM
CMS-XML Dim CM: The specified Oracle location does not contain a sqlplus file. Select another directory
The installer expects to get the Oracle Home path, not the bin folder path of Oracle. In this case , user must select /data/ oracle / oracle 11dbhome_1/ and not /data/ oracle / oracle 11dbhome_1/bin
CMS-XML Large increase in REDO log space in Oracle since going to Tomcat clustering
In a non-clustered environment files are written to a directory ..\NotifServerDumpFilesDir. These corelate to the TS_THREADID seen throughout the Notification tables. These are used in case of a system failure to recover the Mail Services components in case of being mid- process.
CMS-XML KM-Dim10: Installing Oracle 10g on Linux RH ES4 32-bit server
If the Red Hat Enterprise Server 4 (RH EL 4) is a complete install (all packages are selected during the install), then Oracle 10g install should complete successfully. However, since a complete install includes packages that may not be needed, some users will run a partial install that will include only the packages necessary for their applications. In this case the Ora 10g install may fail if some of the needed packages are missing.
CMS-XML Now that Oracle will charge for Java, what is the impact on SBM (SSM and SRC and RLC) customers?
As you read these, look for information about Commercial Users. These are users who get Oracle Java from a third party vendor. In this case , you get Oracle Java from SBM and Micro Focus is the third party vendor.
CMS-XML Error "ORA-28040: No matching authentication protocol" when connecting to Oracle
When the SBM driver is using a different protocol version than the Oracle server, Oracle will refuse the connection and fail. To learn more the protocol versions, reference the Oracle documentation (currently at oracle / oracle-database / 19 /netrf/parameters-for-the-sqlnet.ora.html#GUID-1FA9D26C-4D97-4D1C-AB47-1EC234D924AA )
CMS-XML Dim: Dimensions cannot connect to Oracle database. user gets error ORA-28000: the account is locked
If a typing error caused this problem you may not know the old password and dmpasswd will require the old password in order to modify the password. If this is the case , rename the file $DM_ROOT/dfs/registry.dat to something like registry.old. Then use dmpasswd < basedb>@<oracle-sid > -add to add the password for each base database and potentially the dmsys user as well.
CMS-XML Error "No service catalogs found" when trying to Customize the SSM catalog (Oracle only)
If this happens again the SQL for both SQLServer and Oracle are: SQLServer - ALTER TABLE sdf_property ADD ENTITYID int NULL Oracle - ALTER TABLE sdf_property ADD ENTITYID NUMBER( 19 ,0) NULL
CMS-XML Dim2009R1: Addressing General Oracle Performance Problems for a Dimensions database
This list can be provided to Serena Support and compared against a list made from a known good database of the same version (remember to send in the version and release of Dimensions along with the list of indices). NOTE: The spool filename may be changed to any suitable location on your system. In the case of Unix/Linux systems, the pathname for the spool filename (below) MUST be changed to a legal pathname on the Unix/Linux system.
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