1. Stop the Dimensions CM Listener Service 2. Edit the file $DM_ROOT\dfs\deploy_config.dat and make the following changes 3. Modify the line: #log_dir=c:/temp/ by removing the # and ensuring the on the CM Server that the directory specified exists and is writeable for all users
There may be occasions when it is necessary to diagnose possible issues with the Dimensions CM Listener. Dimensions provides two special initialization parameters that you can use to start the listener in a mode that will trace internal progress and status information to a log file for debugging purposes.
When performing an installation of the Dimensions Server on UNIX/Linux The listener fails to start properly, all other processes are running outside of the dmappsrv processes. Turning on the listener trace reveals the following error message, in the DMAPPSRV log files.
Dmappsrv process is not starting on a Unix machine, reporting problems with the library, libdbio_srv_oci8_10201.so. The following is returned in the listener trace DMAPPSRV 2007/08/10 15:02:15 E P802906 T1 Pcms error: 0, Error: Unable to connect to database "qlarius_cm"
Server had been installed as a local admin Listener trace revealed the following in the DMAPPSRV log: DMAPPSRV 2014/07/21 12:12:42 I P3728 T1756 Connecting to DATABASE@DIM