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CMS-XML Dim: Listener Trace or other log files contain ORA-01005: null password given; logon denied
After registering the new password, you must restart the Serena Dimensions Listener in order to cause the list of registered passwords to be reread.
CMS-XML "Connecting to backend failed. Tomcat is probably not started or is listening on the wrong port " error in isapi_redirect.log file
The complete error from the C:\Program Files\Serena\SBM\Application Engine\ log \isapi_redirect. log file is:
CMS-XML Dim 14: Pulse returns a 404 error with "IO Error: The Network Adapter could not establish the connection" in the log
were created using "localhost" rather than the name of the machine. Once the files were changed to include the name of the machine the Oracle TNS listener was restarted, Tomcat was restarted and the process connected and created the schema with no problems. Connections to Pulse after that succeeded.
CMS-XML Dim10: Upgrade of Zos listener to new version and port returns "Remote Auth Failed"
Upgraded from Dimensions 10.1.1 to 10.1.2 on z/OS Agent and Windows Server. Updated the port for the logical node to the port number that the new Agent version runs under. However whenever the user logs in using ISPF client they get the error "Remote Auth Failed"
CMS-XML DimCM: Listener.dat settings
There may be occasions when it is necessary to diagnose possible issues with the Dimensions CM Listener. Dimensions provides two special initialization parameters that you can use to start the listener in a mode that will trace internal progress and status information to a log file for debugging purposes.
CMS-XML DIM: Mail: Dmemail process does not start when the Dimensions Listener is started
This issue generally appears on Windows Servers. Errors in the email log files are similar to the following: DMEMAIL: EML0011101D auto: dmemail autoscheduling starting
CMS-XML KM-DIM2009R2: Dimensions Listener periodically freezes
Since the upgrade to Dimensions 2009R2 on Windows the Dimensions Listener will seemingly freeze at random intervals. No further user connections are possible but users who are logged in can continue to work.
CMS-XML Dim12: Dimensions Listener fails to install properly on Windows 2003 Server
Check the <DM_HOME>\CM\InstallTemp directory for the create_dimensions_service. log , which may contain errors similar to the following: C:\PROGRA~1\Serena\Dimensions 12.1\CM\prog\dimensions_service -remove 'C:\PROGRA~1\Serena\Dimensions' is not recognized as an internal or external command,
CMS-XML Dim14: Install: Installing Dimensions CM onto a Windows 2008 or 2012 Server, the Dimensions Listener Service is not being created.
In this instance the server was being installed to the G: drive on a Windows 2012 machine. Review of the %DM_ROOT%\InstallTemp\create_dimensions_service. log revealed the following: G:\Program Files\Serena\Dimensions 14.1\CM\InstallTemp>more create_dimensions_service.log
CMS-XML DimCM: SSO: When using SSO or SSO with CAC and selecting the F5 or Refresh button in the Web Client, you are logged out of the current basedatabase and presented with a new login screen
2. In the $DM_ROOT\cm\dfs\ listener .dat file, note the -dsn line. This will be the 'default' database that we will use to log into Dimensions as.
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