Setup windows networking to allow localhost capturing in wireshark: Open powershell on the server where wireshark is installed. Paste the following into an elevated powershell window
SBM has several Java-based components that can make calls to outside services that are protected with SSL. A few of these services are the Notification Server , Mail Client, Orchestration Engine and Application Repository. Orchestrations that use HTTPS SSL endpoints do so under the purview of the Orchestration Engine. When these services attempt to contact an SSL enabled endpoint (web service, Exchange Server, etc), it is required to tell the SBM JDK to trust the SSL certificate provide to it by the endpoint.
You may wish to perform a reinstallation. However, if you remove an agent and install it again, you the agent will be treated as new by the DA server . You will likely have to re-add the agent to application environments, you will have to re-enter component mapping and their may be properties or other customizations that need to be made to the agent.