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CMS-XML Get com.serena.sbm.data.Notification.lambda$findCCUsers in ns.log when user has bogus entry in CC list in user profile and nobody gets the notification sent to them, not even the primary recipient
at com.serena.sbm.data.Notification.getRecipientList(Notification.java:710) at com.serena.sbm.ns .process.EventServiceImpl.getRecipients(EventServiceImpl.java:232) at com.serena.sbm.ns.process.EventServiceImpl.getRecipients(EventServiceImpl.java:193)
CMS-XML Get java.lang.NullPointerException and at com.serena.sbm.data.User.findActiveUserByNameOrLogin in ns.log
at com.serena.sbm.data.User.addCCUsers(User.java:185) at com.serena.sbm.ns .process.EventServiceImpl.getRecipients(EventServiceImpl.java:202) at com.serena.sbm.ns.process.EventServiceImpl.getRecipients(EventServiceImpl.java:185)
CMS-XML Get "While starting COMMON SCHEDULER engine" and/or "Failed to load plugins" error in ns.log when starting notification server
at com.serena.sbm.persistence.PluginDAOImpl.getListOfUndeployedPlugins(PluginDAOImpl.java:66) at com.serena.sbm.ns .service.PluginServiceImpl.init(PluginServiceImpl.java:104) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
CMS-XML Email parser - Adjusting the Matching Threshold for Fields and Values in E-mail Submit and E-mail Responses
To view invoke more verbose logging that enables you to see what values were mapped from a user's input, add: log4j.logger. com.serena.sbm.ns .service.itemprocessor=DEBUG to:

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