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PDF Dimensions CM Event Trigger Quick Start Tutorial
1. Stop the Dimensions Listener service by running the services console, which can be invoked from the control panel or by running the command: services.msc Right click on Serena Dimensions Listener Service and select Stop.
CMS-XML KM-Dim10: Listener and SLM service are failed to start when install in separate machine
KM-Dim10: Listener and SLM service are failed to start when install in separate machine
CMS-XML Active Diagnostics service won't start or you see a socket error in Configurator about the Active Diagnostics service.
Active Diagnostics service won't start or you see a socket error in Configurator about the Active Diagnostics service.
CMS-XML DIM: Mail: Dmemail process does not start when the Dimensions Listener is started
In some cases, the dmemail process may not start when the Dimensions Listener Service is started . This issue generally appears on Windows Servers. Errors in the email log files are similar to the following:
CMS-XML Dim14.2: Tomcat: Serena Common Tomcat is slow to start
When the Serena Common Tomcat services starts, we are initializing several war files which can take some time. Attached to this Solution is a new catalina.properties file which will allow Tomcat to start a little bit faster.
CMS-XML SLM: Error 2 the system cannot find the specified file / License manager service fails to start
This can happen if the uninstall of a previous version did not properly remove the service, preventing the new version from installing its service entry. As a result, the old service entry will attempt to start the SLM server but fail because it incompatible with the version it is trying to launch.
CMS-XML SLM 2.2.0: Windows could not start the Serena License Server service on Local Computer
An error occurred while attempting to restart the License Server If you then try to restart the license server from windows Services, you get error: Windows could not start the Serena License Server service on Local Computer.
CMS-XML Dim12: The application has failed to start because the side by side configuration is incorrect
This affects some installations on Windows Server 2008, causing the Listener service installation to fail.
CMS-XML Various errors when Tomcat is started while the SBM database is not accessible.
The following errors may occur if SBM is started while the SBM database is not accessible. If you start SBM while the SBM database is not running or is not accessible but later make it accessible the normal user interface will be fine because IIS is able to recover gracefully. Tomcat on the other hand isn't able to recover from this and you will consequently see the following issues until the Tomcat service is restarted while the database is available.
CMS-XML Relationship service will not start - message in Configurator - SBM Relationship Service Database failed to start in the allotted time period.
Error is - SBM Relationship Service Database failed to start in the allotted time period. Please restart service to load relationship data from the Application Engine database
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