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CMS-XML Active Diagnostics service won't start or you see a socket error in Configurator about the Active Diagnostics service.
Active Diagnostics service won't start or you see a socket error in Configurator about the Active Diagnostics service .
CMS-XML SLM 2.2.0: Windows could not start the Serena License Server service on Local Computer
SLM 2.2.0: Windows could not start the Serena License Server service on Local Computer
CMS-XML Relationship service will not start - errors in relationshipservice.log as follows: THERE ARE MORE THAN ONE CYPHER QUERIES WITH NAME
Relationship service will not start - errors in relationshipservice.log as follows: THERE ARE MORE THAN ONE CYPHER QUERIES WITH NAME
CMS-XML Relationship service will not start - message in Configurator - SBM Relationship Service Database failed to start in the allotted time period.
Check the logs recently updated in C:\Program Files\Serena\SBM\Common\RelationshipService\data\log. There may be an indication of the port already in use. If this is the case the bring up Task Manager and the processes and check for multiple java.exe.
CMS-XML SLM: Error 2 the system cannot find the specified file / License manager service fails to start
remove_license_service.bat install_license_service.bat Following that, start Serena License Manager service , either using the Windows Service Manager or by running start _license_server.bat
CMS-XML VM: Silent installer does not create Start menu items when setup.exe is executed as the System account
When the PVCS Version Manager installer setup.exe is executed as the System user, for example as part of an SCCM push, the "all users" Start menu items do not get created. This happens because the shortcuts are not created in the expected directory, which is: C:\ProgramData\Microsoft\Windows\Start Menu\Program
CMS-XML KM-Dim10: Listener and SLM service are failed to start when install in separate machine
Ensure that the entire SLM folder does not exist on the server where Dimensions Listener exists. There should not be any files related to SLM on this machine. (If the SLM folder exists, then you need to copy the serena.lic
CMS-XML Dim14: HTTP Connector: Windows could not start the Serena Dimensions HTTP Connector
In some circumstances the HTTP connector service does not start on a Windows Server. When trying to manually start the service from the Services option in Control Panel, it reports: Windows could not start the Serena Dimensions HTTP Connector
CMS-XML Accessing file server in service mode
Prior to version 8.0 of PVCS Version Manager there is no real remedy for this problem, although you could write a batch file that creates the mapped drives and then starts the service . Running such a batch file as a scheduled task on system boot would allow the service to start with the knowledge of a mapped drive. This works for most people, although (according to Microsoft) its effectiveness is not guaranteed.
CMS-XML KM-Dim10: Listener only installation won't install service
When installing the listener only installation the service won't start .
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