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CMS-XML DimCM: Email: Email notifications rejected by email server after upgrade to Dimensions 14.x
DimCM: Email : Email notifications rejected by email server after upgrade to Dimensions 14.x
CMS-XML E-mail submit fails with error: "Date has an invalid value" found in Notification Server log
E-mail submit fails with error: "Date has an invalid value" found in Notification Server log
CMS-XML Notification Server sends out duplicate notification emails
A user can receive multiple emails for a notification depending on the mail server setup. A mail server that uses tarpitting
CMS-XML Adding External Web Server Links to E-Mail Notifications
If you have TeamTrack running from two different web servers--one inside a firewall and one outside--you may want e-mail notifications to have a link to the issue accessible from both web servers. This enables both internal and external users to have access into TeamTrack from a notification . This tip guides you through the steps necessary to set this up:
CMS-XML How do I change the server name in email notifications to have fully qualified domain name in the url?
On the Agile server open the Windows registry with regedit.exe Find the following key HKEY_LOCAL_MACHINE\SOFTWARE\Serena\Agile Planner\WebServiceClients
CMS-XML ERROR -- Failed to send notification email to recipient < email address >: Could not connect to SMTP host: localhost, port: 25
If your notification server is running and you have verified that the port is listening and notifications are successfully sent, then you may have a configuration issue. Launch SBM Configurator Select the Mail Services tab under Standard Settings
CMS-XML SBM - How to configure sbm to use google mail as a notification server and mail client
If after you follow the setting and run into issue or recieve no mail, please look at the notification log - for 10.1.3.1 this is located here %program files%\Serena\SBM\Common\jboss405\ server \default\work\jboss.web\localhost\notificationsrv\log\ns.log If you can't find it there do a search under the SBM folder for ns.log.
CMS-XML SBM 10.1.+: Notification emails have http links to items instead of https links
When users get a notification email, they usually contain a link to the item. If this link contains the wrong server name or it using http instead of https, follow this KB document.
CMS-XML Why do some email notifications show the From user in the email as the SBM computer name instead of the user? Like servername$@servername
Depending on the settings in Configurator for the Notification server itself you can can select that the From and Reploy to Address show as the user that ran the transition or last modifier etc. If that user doesn't have an email address in their profile then the From field looks like below instead of a real email address.
CMS-XML Customizing Notification E-mail Templates for iPhone or iTouch
To add the hyperlink for iPhone or iTouch users, customize your Web interface e-mail templates by adding the following code to your e-mail templates, replacing <servername> with the name of your SBM server : If you are using an iPhone or iTouch, click on the following link to view the item: sbmmobile://<servername>/tmtrack/tmtrack.dll?View&I=$RECORDID()&T=$TABLEID()
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