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After restarting IIS it takes an exceptionally long time before any users can login.
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This folder should be empty except after first installing one of the Serena Solutions like Request Center, RLM etc. If you haven't installed one of these solutions since the last time you restarted IIS then this folder should be empty. If it's not empty then try stopping IIS and move the contents of the payload folder to a different location and start IIS.
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When log into Mariner the initial page is not displayed correctly. How do you use the fresh start option to login?
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When you log into Mariner, you may be taken to your home page, or you may go to the page that was open the last time you closed Mariner. In either case, if the initial screen is giving errors or not displaying correctly, your user settings may need to be reset.
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12.2.x / login to adminconsole or web client => got the error "java.security.cert.CertificateException: java.security.cert.CertPathValidatorException: java.io.IOException: extr..."
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2) When did it appear first time , what was changed (probably JRE updated ), does machine that shows this has access to the internet ? if not just disable OCSP verification (Java Control Panel -> Advanced -> Check for certificate revocation using)
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CM 14.X : invoking u141check returns "SQL-1031(12897) ORA-01031: insufficient privileges"
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Last Successful login time : Mon Oct 10 2016 09:11:06 +01:00 Connected to: Oracle Database 12c Enterprise Edition Release 12.1.0.1.0 - 64bit Production
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The instructions in the User's Guide for Excel web query only work for when first created. If you close and reopen the spreadsheet or after a period of time I just get the signin screen
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With SBM the URL provided to Excel dynamically get changed to include a SID (session ID) and temporary report number. Both of these become invalid either because the session ends (reopen the spreadsheet) or because of elapsed time .
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How do I create a task that goes for 10 days but only fill in 8 hours of work.
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Let's say I have a task that will last a total of ten days because of lag time during the task where you're waiting for a contract or something from some other party. But let's say the person who the task is assigned to will only actually do 8 hours of work on the task. From a projects costing perspective how do I say the task took ten days but only took 8 hours of actual time that should be considered for the cost of the project?
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Incorrect last modified date and last modified user
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Incorrect last modified date and last modified user
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Dim cm 14.4: not possible to login to pulse, getting error "Could not acquire change log lock. Currently locked by () since "
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login to pulse fails and returns this message: "Could not acquire change log lock. Currently locked by <user> (<user ip address>) since < date >
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Does SBM work with Single Sign On SSO
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using Serena's Single Sign On engine. Instead, it was done by turning on IWA on the IIS tmtrack virtual directory. In prior versions of SBM, Serena's Single Sign On engine would always present the user with a login prompt the first time that the user signed on to a Serena product.
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Date field values are blank in notification emails
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Date or date/time field values may appear blank in notification emails and an error like the one below may appear in the ns. log in SBM 10.1 and newer. ERROR 20-06-2012 13:48:46 [FileTemplate] -- failed to render tag "FIELDVALUE" with parameters "[FUTURE_ACTION_DATE]" for template "default.htm" ERROR 20-06-2012 13:48:47 [TagRenderer] -- While processing FIELDVALUE tag
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