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CMS-XML “Command is not valid in this state” when MailClient connects to Exchange POP3 server
[MailClient] -- Error while processing mailbox DesktopTemp: javax.mail.AuthenticationFailedException: Command is not valid in this state.
CMS-XML Email submission and Microsoft Exchange : unknown user name or bad password
In order to access a MS Exchange Mailbox using POP3 protocol you need to specify the mailbox as: (DOMAINNAME)\(DOMAINACCOUNTNAMEMAILBOXOWNER)\(MAILBOXNAME) Supply the DomainAccount password for the mailbox owner.
PDF TeamTrack Database Schema
TS_ID int 500 Unique numeric id per mailbox. TS_NAME varchar(64) 500 Name of the mailbox on the pop3 server. TS_PASSWORD varchar(64) 500 Password for the mailbox.
CMS-XML Read timed out Error message for MailClient email submit : ERROR ForkJoinPool-1-worker-1 2018-10-23 19:18:38,129 [notificationsrv.MailSubmitParser.MailClient] -- MailBox: "mailboxname", Could not create item "test item" at project "Projectname". Error: Read timed out
If the ns.log gets the following error message when processing emails then you need to increase your Web Services Invocation Timeout in Configurator for the Common Options in Mail Services:
CMS-XML Problem: TRK Summary pane of inbox is blank
Problem: TRK Summary pane of inbox is blank
CMS-XML DIM 10 - Eclipse Rich Plug-in error when trying to view request inbox "No Details Available"
DIM 10 - Eclipse Rich Plug-in error when trying to view request inbox "No Details Available"
CMS-XML Password reset gives error "Mailbox unavailable. The server response was: 5.7.1. We do not relay"
Password reset gives error " Mailbox unavailable. The server response was: 5.7.1. We do not relay"
CMS-XML SSMMAIL getting connect failed RC= 61 reason= ECONNREFUSED Connection refused
A TCPSMPD Daemon (server) was down on the LPARS where the task was failing. To test , change SMTPSERVER= parm in MAIL 4NFY value to an IP address were it works. ----------------- ERRNO=61 ECONNREFUSED meaning --------------
CMS-XML Fatal Error in OnRecordConfiguration: Invalid length for Base-64 char array
Configurator in SBM 10.1 and newer gives an error that says "Fatal Error in OnRecordConfiguration: Invalid length for Base-64 char array" for the mail client information and Configurator will not save the mail client e-mail recorder mailbox password information.
CMS-XML Notelogger seems to stop processing at random times and needs restart to finish.
When there are email messages that come into the notelogger inbox with a lot of discussion history in the chain this can cause the notelogger process to bog down and become unresponsive. The symptom will be that new emails don't get processed and the inbox will continue to fill up until the Tomcat service is restarted.
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