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CMS-XML Invalid user name or password with SSO enabled, cannot log into Application Repository if SSO is disabled
One of the key elements for SSO and application repository to function correctly is the Gsoap virtual directory. It is always wise to test that this URL is accessible:
CMS-XML Mashup Manager error: Failed initializing server: Failed to initialize Repository
When loading Mashup Manager, it display the error message; Failed initializing server: Failed to initialize Repository. mashupmgr-ds.xml and jbpm-ds.xml have correct datasource name, username and password .
CMS-XML SBM: Logging into Repository gives error: "org.xml.sax.SAXParseException; Premature end of file."
The login screen opens, and the user is able to enter login name/ password , but then receives the following error: Error authenticating user "XXXX": Web Services "http://XXXX/gsoap/gsoap_ssl.dll?sbminternalservices72" returned an error "org.xml.sax.SAXParseException; Premature end of file."
CMS-XML "Failed to contact Authentication Service", Repository Runtime Server URL is blank; gsoap gives 404; sbminternalservices72 gives 404
ERROR "Failed to contact Authentication Service at <ServerName> with reason: Invalid User ID or Password " Examples of where you may see the above error:
CMS-XML Authentication failure. User '' is deleted or non-existent. Failed to contact Authentication Service at with reason: Invalid User ID or Password.
On some occasions Application Repository may fail to connect with destination environments such as on Promotion attempts. When this happens the following error message will pop-up on the Application Repository UI : Failed to contact Authentication Service at <serverName> with reason: Invalid User ID or Password
CMS-XML SBM: Failed to contact Authentication Service at SERVERNAME with reason: Invalid User ID or Password
This error can occur when trying to deploy or even trying to connect to a Application Repository Environment if the Certificates are not fully updated and not expired. On a windows 2008 distributed system you must follow the steps in KB S139077 and follow the section on a Distributed System even for environments. From the above mentioned KB: S139077
CMS-XML Logging into Repository or Composer gives "Authentication Failed: Unable to contact Authentication Service"
The error from the Mashup Repository was: Could not access Repository. Please ensure that your username and password are correct.
CMS-XML What are the Repository Connection Settings for Composer to connect to the On Demand ITSM environments.
User name: User name supplied to you by your admin Password : Your password Options: Use Secure Connection ( Checked )
CMS-XML RLM: When creating a new Release Train, get error "env:Client" with "checkUniquness: Blank: Invalid User ID or Password" or deploy error "Failed to obtain security token"
Invalid Certificate: If the STS certificate is invalid on the Repository server, you will also get this error when trying to deploy from Composer: ERROR -- Failed to obtain security token: Web Services http://servername:80/gsoap/gsoap_ssl.dll?sbminternalservices72 returned an error: "soap_wsse_verify_X509"
CMS-XML With successful login via SSO, I am still prompted for password in another application
SBM has two gatekeepers. One for the User Workspace UI and one for the Application Repository . The Application Repository gatekeeper is located under C:\Program Files\Serena\SBM\Common\jboss405\server\default\alfssogatekeeper\conf.
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