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CMS-XML SBM Composer error - Save attempt failed. A generic error occurred in GDI+.
Saving the Process App in SBM Composer could generate an error message because of the image in the Application logo . The error message is: Save Attempt failed.
CMS-XML VM6.7 Unable to install from downloaded files, InstallShield status window disappears.
After downloading VM and running vm67oneoffour.exe all of the files are extracted. When setup.exe is started the VM logo appears and the InstallShield status window is displayed. Then they both disappear and nothing else happens.
CMS-XML DimCM: SSO: When using the SBM SSO Server with SmartCard authentication and Dimensions CM, users are unable to log into the Clients and AdminConsole
When using SBM SSO Server with SmartCard authentication and Dimensions CM, the following error may occur showing the SBM Logo Page:
PDF Serena Collage Components User's Guide
Serena, TeamTrack, StarTool, PVCS, Collage, Comparex, and ChangeMan are registered trademarks of Serena Software, Inc. The Serena logo , Dimensions, Professional, Version Manager, Builder, Meritage, RTM, Change Governance, Profit From Change, Command Center, Composer, Reviewer, and Mover are trademarks of Serena Software, Inc.
CMS-XML "Connecting to backend failed. Tomcat is probably not started or is listening on the wrong port " error in isapi_redirect.log file
This error typically means that IIS is having problems communicating with Tomcat. You can validate this communication problem outside of SBM by opening a browser and going to the following URL, using the IIS Application server and port number: http://SBM_Server/idp/img/ logo .png
PDF User’s Guide for Collage Contributor
Serena, TeamTrack, StarTool, PVCS, Collage, Comparex, and ChangeMan are registered trademarks of Serena Software, Inc. The Serena logo , Dimensions, Professional, Version Manager, Builder, Meritage, RTM, Change Governance, Profit From Change, Command Center, Composer, Reviewer, and Mover are trademarks of Serena Software, Inc.
PDF Serena Collage Installation and Setup Guide
Serena, TeamTrack, StarTool, PVCS, Collage, Comparex, and ChangeMan are registered trademarks of Serena Software, Inc. The Serena logo , Dimensions, Professional, Version Manager, Builder, Meritage, RTM, Change Governance, Profit From Change, Command Center, Composer, Reviewer, and Mover are trademarks of Serena Software, Inc.

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