In some cases, items that receive e-mail notes from e-mail recorder end up with forms that are partially blank. These forms show no fields at all on some sections of the form where fields are supposed to display. When using social view with these items, nothing is rendered at all and the entire form is blank.
The notification server in SBM 10.1 and newer may not send email notifications and get the below error if there is more than one TS_LANGUAGES table records for a particular language (such as US_ENGLISH) and a $STRING() tag is used in the email template. ERROR 15-04-2012 20:20:45 [Events] -- Failed to format e-mail message. org.springframework.dao.IncorrectResultSizeDataAccessException: query did not return a unique result: 3
If your notification server is running and you have verified that the port is listening and notifications are successfully sent , then you may have a configuration issue. Launch SBM Configurator Select the Mail Services tab under Standard Settings
