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CMS-XML VM I-Net Web Client login fails with HTTP ERROR 403 for servlets using an SBM SSO server for authentication
Access to DNS_Name_of_SBM_SSO_Server was denied You don't have authorization to view this page.
CMS-XML Connecting to PDB on FS from within an IDE throws "Access has been denied because your login account is invalid"
When using Version Manager 8.0.x with a PDB on a File Server, check the Path Map that is used to access the PDB to make sure Access Control Database and/or LDAP are not set. If either or both are set, and there is no explicit reason to have them enabled, unset both. This way, authentication will only happen at the PDB level and will work correctly from within the IDE as well.
CMS-XML PPM: Login screen gives error "Error 401 /PPM Access Denied"
However, this document will focus on only one. In this situation, PPM was setup to authenticate using Windows Authentication . In IIS, the PPM virtual directory was configured with Windows Authentication enabled.
CMS-XML Don't see SBM login form or get prompted with a windows security login prompt. Access to SBM denied
Try resetting the authentication . For example, open Configurator and change from SSO authentication to use Cookies, click Apply, change it back to SSO, and Apply.
CMS-XML Login screen gives: Error authenticating user "USERNAME": Web Services "http://SERVER/gsoap/gsoap_sll.dll?sbminternalservices72" appears to be down.
If you are having difficulting figuring out the issue with IIS, use the VBScript in KB article S142032 to test access to the website from the server. The generated output often provides more information.
CMS-XML Dim: Authentication: DMN4510048E Error: User authentication failed when trying to define an item library on a NAS when Dimensions CM Server has SSO enabled
When SSO is enabled and when defining the item Library with a NAS drive, in the "Remote Node Login " section, it is required to enter the name and password of the user (here dmsys) used to access the NAS
MS-WORD Hybrid SSO.docx
The HybridSSO integration kit consists of a J2EE based login server which is deployed in the customer intranet. Once integrated with the enterprise authentication framework, this login server provides seamless access to Serena OnDemand services eliminating the need for password management. Preconfigured OnDemand users who are authenticated for the enterprise, automatically are granted Serena OnDemand login session without being prompted for a password.
CMS-XML Unable to load initial data for Work Center
If you are using Windows Authentication for database access , you might need to configure SBM Tomcat service with the logon account instead of using Local System. The upgrade changed Tomcat service to use Local System by default. Open windows services, right click on SBM Tomcat for properties, navigate to Logon tab to supply logon credentials.
CMS-XML Does SBM work with Single Sign On SSO
The Serena Single Sign-On engine will integrate with other SSO products such as Oracle SSO, IBM Tivoili, Microsoft Federation Services and CA Siteminder. The idea here is to protect Serena's Single Sign On logon page with a web filter agent from one of these other products to intercept the user's access and authenticate that access . Once authenticate the user is passed to Serena's SSO where the user is authorized to use the Serena product.
CMS-XML KM-Dim9: Default User authentication failed
User can login to dmcli and run AUTH against the dmsys user ... If they logged in as dmsys as AUTHed against the user paul the it fails with ... Error: Default user authentication failed paul access to host <SERVER> ... Error: User authentication failed Error: Default user authentication failed paul access to host <SERVER> ... So the user authentication works, but the Default user authentication fails
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