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CMS-XML Restart of JBOSS server sends out an old notification email
When we scan the ts_notificationevents table for the itemid and tableid, as specified in the notification subject, does a record exist for the item? If not then check the ts_notificationmessages table where the message subject is similar to that of the email. If there is not a record in ts_notificationevents or ts_notificationmessages then the rogue email is likely caught in the JBOSS Server cache .
CMS-XML Notification server not sending email - Error: Sender address rejected: Access denied
Notification server not sending email - Error: Sender address rejected: Access denied
CMS-XML E-mail submit fails with error: "Date has an invalid value" found in Notification Server log
E-mail submit fails with error: "Date has an invalid value" found in Notification Server log
CMS-XML SBM: Notification email are not sent. Log gives "java.net.NoRouteToHostException: No route to host: connect"
SBM: Notification email are not sent. Log gives "java.net.NoRouteToHostException: No route to host: connect"
CMS-XML Notification Server sends out duplicate notification emails
A user can receive multiple emails for a notification depending on the mail server setup. A mail server that uses tarpitting
CMS-XML How do I change the server name in email notifications to have fully qualified domain name in the url?
On the Agile server open the Windows registry with regedit.exe Find the following key HKEY_LOCAL_MACHINE\SOFTWARE\Serena\Agile Planner\WebServiceClients
CMS-XML ERROR -- Failed to send notification email to recipient < email address >: Could not connect to SMTP host: localhost, port: 25
If your notification server is running and you have verified that the port is listening and notifications are successfully sent, then you may have a configuration issue. Launch SBM Configurator Select the Mail Services tab under Standard Settings
CMS-XML SBM - How to configure sbm to use google mail as a notification server and mail client
If after you follow the setting and run into issue or recieve no mail, please look at the notification log - for 10.1.3.1 this is located here %program files%\Serena\SBM\Common\jboss405\ server \default\work\jboss.web\localhost\notificationsrv\log\ns.log If you can't find it there do a search under the SBM folder for ns.log.
CMS-XML TT: Notification: Item Cache has been exceeded for the previous cycle
When the notification server process is over-taxed, especially at times of high use, you may see a message like the following in the TTMail.log file:
CMS-XML Notification emails do not send in SBM 10.1 and newer due to extra languages records
The notification server in SBM 10.1 and newer may not send email notifications and get the below error if there is more than one TS_LANGUAGES table records for a particular language (such as US_ENGLISH) and a $STRING() tag is used in the email template. ERROR 15-04-2012 20:20:45 [Events] -- Failed to format e-mail message. org.springframework.dao.IncorrectResultSizeDataAccessException: query did not return a unique result: 3
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