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CMS-XML SLM 2.2.0: Windows could not start the Serena License Server service on Local Computer
License Server cannot be restarted when applying license key on Serena License Manager, showing: An error occurred while attempting to restart the License Server If you then try to restart the license server from windows Services, you get error:
CMS-XML SLM: How to access the Serena License Manager through a firewall / What TCP ports are used by the Serena License Manager?
VENDOR merant PORT=27010 After making this change, restart the SLM Server or Serena License Server service or process. WARNING:
CMS-XML After logging in get "Exception in CHtmlPage_Process::OpenPage() with tag 'GetLoginInfo' " error
The error seems to do with the License Server. Check that it's running and not exhibiting strange behavior. Restart the License Server and see if you are able to login to SBM.
CMS-XML Is Serena License Manager supported on a Windows 2012 server?
Is Serena License Manager supported on a Windows 2012 server?
CMS-XML Supported Platform Matrix for Serena License Manager 2.1.4
Supported Platform Matrix for Serena License Manager 2.1.4
CMS-XML Common messages in SerenaLicenseServer.log about named licenses and what they mean.
When looking at the SerenaLicenseServer.log file on the license server you may see the following messages when working with Named licenes. The explanation of each message is included below.
CMS-XML Known Problems - TeamTrack 6.3
2. If you specify a license server when installing TeamTrack for the first time, solution licenses are consumed when you connect to the Sample database after installation. These licenses are then unavailable for another database unless you release them in the Serena License Manager.
CMS-XML RM License error:No License obtained
The problem is caused by an expired or invalid license. If the license server has been changed you will not be able to go into RM manage to set the new location of the license server as RM manage needs a valid license. The work around is to go into windows registry.
CMS-XML SLA status shows on the form as "no sla status", and SLA reports are missing
The first thing to look at when the SLA Reports link doesn't show in the UI is that you have the SRC/SSM Content License installed in your license server . This license enables the functionality of the reports and SLA's in general.
CMS-XML How to rename or move a server hosting SBM
If the License Server is also on this server, on the License Server screen, update the License Manager Server name. Also, see KB S138876 for additional details about renaming an SLM server.
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