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PDF Common Problems Encountered when Installing DA Agent
The most common cause of this error on Linux and Unix systems is that the compatibility libraries are not installed on the system. Although the installation kit may be installing a 64-bit Agent , the install kit itself is a 32-bit application and therefore the 32-bit compatibility libraries must be installed . Depending on the Operating System and version involved, a command like the following may help with this:
CMS-XML KM-Dim14.2: Replacement instructions for Dimensions CM 14.2 Build 9417 and Build 9420 Server installations.
Only the Dimensions CM Server installer is impacted. You do not need to reinstall your clients or agents .
CMS-XML Special considerations when using Dimensions RM with 64 bit Oracle
Dimensions RM Installation 64bit Windows Install Oracle 64-bit for Windows Server ... Install the Oracle 32bit Windows Client in ... ... Do NOT in install under the Windows ... ... do not see 64 bit in the response ... below shows the 32bit response that is required before installing RM ... created during the installation it not required ... Install Dimensions RM software ... NOT use the default installation path. DO NOT install under Windows Program Files directory. The recommended Install path C:\ Serena\ Dimensions 2009 R1\RM… (Drive of your choosing) ... Super-user and Administrator client software is installed as required.
CMS-XML Dim12: How to make deploy automatic on action as described in deployment guide
One additional note: If Dimensions CM server is installed on a 64-bit Windows system then check the environment variable PATH (control panel -> System -> Advanced -> Environment Variables). ... If both Dimensions CM server and Dimensions CM client are installed on a Win 64 system it is possible that the 32-bit Dimensions directories occur first in the path.
CMS-XML Installing Oledb provider on 64 bit Operating System and provider doesn't show in Excel or other 32 bit applications.
Install a 64 bit version of Excel or Qtado. This option isn't always the best as there may not be a 64 bit version available.
CMS-XML KM-Dim14: Microsoft Edge does not work with CAC authentication
You will need to switch your browser to Internet Explorer, (also installed on computers with Microsoft Edge as the default browser), to access any CAC enabled application via web browser.
CMS-XML Dim10: Incorrect command in Installation Guide for starting HP-UX Itanium 64-bit installation
To install this flavor of Dimensions , run the following command: ./setupDimensionshIIIA64.bin This issue has been forwarded to our Documentation team for correction, DEF11139.
CMS-XML Dim CM 2009 R1: What are machine requirements/specifications for Dimensions installations?
From Dimensions CM 2009 R1 onwards, installation guides for both UNIX and Windows platforms contain a section entitled "Configuration Scalability Recommendations", which documents recommended server specifications, along with information on Dimensions memory use. In addition to the scalability document, there are some limitations using 32-bit Windows-based servers with Dimensions , and these are documented in <Link to Steve's article>
CMS-XML Dim12: Windows 7 64 bit: Please Give the signed Java Applet permission to run before logging in and enable if it is not enabled.
Since Java is 32-bit , you will need to use the 32-bit browser instead of the 64- bit .
CMS-XML DimCM: PostgreSQL: How to tell if extensions are installed
For example, psql -U postgres -d dim 14 This will log you into the dim14 database as the postgres user.
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