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Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
Article How do I register as a new Serena product user?
CMS-XML XMLSERV: No services listed after update to 8.1.2
File Help ------------------------------------------------------------------------------- SERXMLS XML Services
CMS-XML Agile help may point to old version of online help file on certain screens.
To fix this run the two sql scripts against the agile database. update PES_DesignerForm set dfm_Layout=REPLACE(Cast(dfm_Layout as nvarchar(max)),'appVersion=2009.03.00.9999','appVersion=2010.01.00.9999') update PES_DesignerForm set dfm_Layout=REPLACE(Cast(dfm_Layout as nvarchar(max)),'help.serena.com/mariner','help.serena.com/alm')
CMS-XML PPM task view general Java troubleshooting help.
Try rebooting your computer. If it still doesn't work, there may be a problem with multiple versions of Java installed on your machine. Sometimes multiple versions will cause conflicts with each other.
CMS-XML Get "Author could not be resolved" tool tip when hovering over user name in journal entry or the users name can't be clicked to send email.
<[1389893405]> - John Support Manager John comment In newer version of SBM the entry looks like this.
CMS-XML Dimensions CM 2009 R2: Visual Studio 2010 Support added.
If you intend to use Dimensions CM 2009 R2 with Visual Studio 2010 you can download the dimensions client from the main download page on the support web site (Dimensions_Clients_2009r201.zip) or using the link below. This is an updated version of the client.
CMS-XML Supported transition type on SBM Mobile App
1. Make the post transition as quick transition so it automatically launches the post (Quick transition will not display a form hence no update to the form) 2. Enable "use web based forms" in app settings
CMS-XML How to enable Wireshark to capture local communication when multiple components reside on the same server.
if (@($defaultAdapter).Length -ne 1) {throw "You don't have 1 default gateway, your network configuration is not supported " } # Route local IP address via the default gateway route add $defaultAdapter.IPAddress[0] $defaultAdapter.DefaultIPGateway
CMS-XML SBM home page no longer loads after upgrade to Chrome 75 (blank home page)
To upgrade Windows, you also need to upgrade SBM. Upgrading SBM and Windows can be done at the same time. For tips and advice about upgrading, contact Support .
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Dimensions CM: Introduction to streams (demonstration)
This demonstration introduces Dimensions CM streams.

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