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Such configurations are considered “unconfirmed” because they have not been designed for or tested against. The Serena support organization will accept issues that are reported in unconfirmed configurations but we reserve the right to request customer assistance in problem determination, including recreating the problem on a supported configuration. Reported defects that are unique to an unconfirmed configuration or not reproducible within a supported environment will be addressed at the discretion of Serena with no guarantee of resolution.
CMS-XML New IOO customers and trials converting from another optimization software product
If necessary, contact IOO technical support for assistance with the required conversion.
CMS-XML DimCM14.5.2: AdminConsole: Last login date does not display in the published views
The current workaround is to create a new view in the database so that the data can be pulled from the database directly. Please contact Support if assistance is needed on how to create the view.
CMS-XML New Message: CMN2622A - I/A table out of date. Cannot find BUN for library type...
Package Audit cannot find the Baseline Unique Number (BUN) for [libtype] included in a package you are attempting to audit. The most likely reason is that an incremental Impact Analysis Table build (Conversion Assistance) was not run when:
CMS-XML ChangeMan ZMF REST Services 8.2 Patch 2 Hotfix 1
ZMF environment until it is officially changed to 'Generally Available' (GA) status. b) Customers who are on the EAP and need assistance or wish to report an issue are expected to have the latest Hotfix version applied before doing so.
CMS-XML CORRECTIONS IN VERSION 6.5.01 (Obj Id: 6046)
You can use the standard method for correcting Version Manager project files that contain errors, which is to create a new project database and import your archives into the new project database. Alternatively, you can contact the PVCS Answerline for assistance correcting your project database. After installing this patch, Version Manager will always update project databases correctly.
CMS-XML SBM 2009 R4 (and prior): How to generate new signed certificate trust keys for SBM and copy them to additional servers as needed (Renew SSO certificates)
If you encounter this error message prior to September 21st, 2010 (19:12:17 GMT), please contact Support for further assistance (the cause of the error is not related to SSO certificate expiration). Do I Need to Replace My Certificates? -------------------------------------
CMS-XML ZMF 5.5 to ZMF 5.6 Migration Guide 'Sample Conversion Day Script' update
After point #11 on page 61 it should include the following points: 11.5 Run a Full impact analysis by selecting option A.G.I.1 (Full Conversion Assistance of All Defined applications) from the ChangeMan ZMF Primary
CMS-XML Dimensions CM 2009 R2: Red Hat Enterprise Linux version 5.x Support added.
Customer Support For online assistance please visit the Serena Support
CMS-XML Dimensions: Windows 7 support
Customer Support For online assistance please visit the Serena Support
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