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CMS-XML Troubleshooting Serena Request Center Mobile Application.
Troubleshooting Serena Request Center Mobile Application .
CMS-XML What are the default values for the Request Center Mobile application for iOS and Android?
What are the default values for the Request Center Mobile application for iOS and Android?
CMS-XML After deploying Service Request app transition button text is missing or cut off on the right.
Open SRC - Service Request Application in Composer Click the Visual Design option in the left tree Click on the "SR - Base Active State Form"
CMS-XML Can you install just the Knowledge Management app from SOO and use it free standing?
Can you install just the Knowledge Management app from SOO and use it free standing?
CMS-XML How to print a workflow diagram clearly without cropped edges
This KB covers how to Print SBM Workflow images without large loss of quality or cropped off portions. It covers the manner in which to perform this using the largely available Microsoft Office 2010, though after navigating to the proper file many other applications may also be able to achieve the proper printing.
CMS-XML Running SLA Report get "No entity found for query"
You will get this error if you haven't promoted the Request Center applications yet and have only installed the SSO Framework files.
CMS-XML Logging into Request Center get "Error getting catalog: Service Unavailable"
Error getting catalog: Service Unavailable or you might see this error in the Application Event Viewer. Error occurred in file:
CMS-XML The SLA configuration options are missing or give an error
On the left, there should be a view called "Server Manager". If this is missing, verify that the SSM installer has been run on all servers hosting AE, AR and CS ( Application Engine, Application repository and Common Services).
CMS-XML Unable to execute a command line using Ext.CmdLineWait() function
When using Ext.CmdLineWait() in App Script, commands are executed in the context of the Internet Information Services (IIS) application pool. If the script is called from a transition or URL, the script runs under the application pool for the TMTrack virtual directory which defaults to DefaultAppPool. If the script is called from a notification in 10.1+, it will run under the gsoap_pool.
CMS-XML Upgrade to SOO 4.0 gives error "AEWebservicesFaultFault" and Demand Manager screen is empty
AEWebservicesFaultFault Failed to get the marshalled object Failed to get running applications
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