This KB covers how to Print SBM Workflow images without large loss of quality or cropped off portions. It covers the manner in which to perform this using the largely available Microsoft Office 2010, though after navigating to the proper file many other applications may also be able to achieve the proper printing.
On the left, there should be a view called "Server Manager". If this is missing, verify that the SSM installer has been run on all servers hosting AE, AR and CS ( Application Engine, Application repository and Common Services).
When using Ext.CmdLineWait() in App Script, commands are executed in the context of the Internet Information Services (IIS) application pool. If the script is called from a transition or URL, the script runs under the application pool for the TMTrack virtual directory which defaults to DefaultAppPool. If the script is called from a notification in 10.1+, it will run under the gsoap_pool.