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CMS-XML How to delete categories and services from Request Center
How to delete categories and services from Request Center
CMS-XML SBM: How to reimport a solution (RLC, SRC, SSM)
When installing or upgrading a solution (such as Release Control or SSM or Request Center), the solution will be available in the Repository to be imported. However, once it is imported, the Repository does not allow you to reimport the same solution again. The most common reason to reimport the solution is if the related solution snapshots were deleted by mistake.
CMS-XML How Seat Licenses and Content Licenses work with SBM Concurrent and Named Licenses
SBM checks if there are sufficient seats to support the number of active users at startup. Any user that is not flagged as Deleted and has an Access Type (Product Access) other than None is considered to be active. If the number of active users does not exceed the number of seats, SBM starts up, otherwise it will not.
CMS-XML Enabling and Using Self-service Provisioning and Deployment
What is the Impact? If you change the process definitions or plug-in configurations in Serena Release Automation, different results will occur. If you change the related automation deployment task workflows, you must assess and test the impacts for each affected transition and state. If you change references to Serena Release Manager automation deployment tasks in Request Center, you must change the related information in Serena Release Manager to match the updated Request Center elements.

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Product Demos

Dimensions CM: Delivering changes from a work area to a stream (demonstration)
This demonstration shows you how to deliver changes from a work area to a stream in Dimensions CM, restrict the deliver to specific folders in the work area, and relate a new item to the correct design part.
Dimensions CM: Resolving conflicts (demonstration)
This demonstration shows you how to resolve conflicts between your work area files and the item tip revisions in a stream in Dimensions CM

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