The RQM REST services do not authenticate successfully through SSO. The work around is to use a service account which is known to both SBM and Dimensions RM so the user will be authenticated by Dimensions RM and not through SSO.
If you are experiencing errors obtaining a license when trying to login from certain machines please check to make sure that the SNMP service is not running on your client machine. If it is, please stop it and try to login again.
Windows could not stop the Serena SyncEngine on local computer. For more information review the Serena Event Log. If this is a non... and refer to service specific error code 4.
The error appears to be connected to the start of the tomcat service . The server does start, using only a small percentage of available RAM (e.g., 2 of 12GB)
