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CMS-XML Extra and sometimes confusing content in the Email Message
The assignment of the attributes to be included in an email notification message can be confusing.
CMS-XML Email notification File attachments not working get NULL. Pre & Post msg issues.
Email notification File attachments not working get NULL. Pre & Post msg issues.
CMS-XML Email Notification using Current Status = Proposed is not working
Email Notifications using a rule with Current Status =Proposed is not generating an email. There is currently no work around for this.
CMS-XML Must Notify Users of Last Login Attempt Details
Must Notify Users of Last Login Attempt Details
CMS-XML No Option to restrict alerts/emails from following linked objects.
It is the case that when an object link is created from a class with email notification set, email is sent. Users prefer that this be an optional setting.
CMS-XML EMAIL Rules are not triggered with RM Browser replace/update – RM 2009 R2
EMAIL Rules are not triggered with RM Browser replace/update – RM 2009 R2 A user with email rules setup correctly does not get email notification when requirements are edited in RM Browser with the replace or update function. If the requirement in edited in RM Concept, then email rules fire correctly.
CMS-XML Internal Error occurred when using Quick Search
Content-Type: text/html Internal error occurred If the error continues to occur please notify technical support
CMS-XML RM is generating multiple (3) e-mail messages when a change request is approved.
Multiple emails are sent when: USERA has elected to receive an e-mail notification when an object they created is modified.
MS-WORD PasswordsExpiredPasswordsUnknown_September17%281%29.docx
When notified that a project password has expired, right-click on the expired project and change the password, if it is known. You will be prompted for the ICDBA account password.
CMS-XML RM Mail Service has memory leak (RM 2009 R2)
As scheduled tasks (daily) run the following with at least 10 minutes delay between the stop and start commands: net stop "Serena Dimensions RM E-Mail Notification Service" net start "Serena Dimensions RM E-Mail Notification Service"
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