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CMS-XML Traceability Report with same classes applied constraints for classes with same name
For the moment - traceability within the same class is best done with relationship reports. This is a short term solution - as the defect will be corrected in the next release.
CMS-XML RM Install: Remove Solution References and include content in Document
RM Install: Remove Solution References and include content in Document
CMS-XML Error Raised: Comment was not added - Solution
Error Raised: Comment was not added - Solution
MS-WORD UBS Dimensions RM Analysis
Web server: There are no huge performance differences between Apache or IIS, but Apache has been reported to be the faster solution . If possible, on a single server configuration, place INTEPUB (IIS directory), TEMP directory and Windows page file on a disk separate from the OS and Oracle disks(s). Recommended system settings:
CMS-XML Oracle 10g Client Software
The file attached to this solution is the Oracle 10g Client Software. It can be installed on any Dimensions RM client where you would prefer to not install the full Oracle database.
CMS-XML RTM Performance: Procedure to speed up launch of RTM Tools
This is a known issue and we are working on a permanent solution . In the meantime, here is a workaround.
CMS-XML DimRM and DimCM: Dim RM 2009 R1.01 and CM 2009 R2 integration problem. Can not associate RM Collections to CM Projects.
Please note that this solution only applies to Dimensions RM 2009 R1.01 and Dimensions CM 2009 R2. For any later versions, please check for other possible solutions or contact Serena Support.
CMS-XML Insertion of requirements into document can be problematic
Requirements collected and added to a document are often added in reverse order, or added at the top rather than the end of the chapter. The solution must insert as directed by the user.
CMS-XML Quick search drop down lists or attribute search fields are not displayed properly
If the zoom settings are 'incorrect; for RM the quick search fields may become unsettable. The solution is to raise or lower the zoom setting with control - plus or minus respectively.
CMS-XML Dim RM: Message "Unable to acquire license" when connecting from RM Manage on a client machine
One solution is to use regedit on the client machine to change the "License File" value under the registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Serena Software\License to use an IP address instead of the host name of the license server.
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