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CMS-XML Azure AD: combined authentication with internal brings customer to wrong login page
Azure AD: combined authentication with internal brings customer to wrong login page
CMS-XML Error 502 getting xml request trying to login to the Browser.
After a new installation of RM the RM Browser login page does not load the list of databases in the drop-down list box. A message box with the text
CMS-XML "Request is expired." received when attempting to login via SSO
With Serena SSO, the Serena Single Sign On error Request is expired is returned in my browser window. The SSO login page does not even get displayed.
CMS-XML Requirements edit timeout - Interface is not correctly handling the redirects after login in due to a timeout
6. It takes you back to the login screen 7. Login and you will see a white screen 8. the workaround is to close the window and refresh the main browser page and you will see the new data posted
CMS-XML Setting the Optional RM Browser login Warning message – Dimensions RM 2009 R1.01
The HTML is a fully formatted HTML file created by an HTML editor such as Sea Monkey - Composer ( free download). You may use MS Word for this function but you must ensure the page is saved as Web Page Filtered to remove Office Tags. Also ensure that the file name is warning.html and not warning.htm. Even then sometime is the formatting is complex the HTML generated by MS Office will not display correctly. A true HTML editor/composer is recommended.
CMS-XML RM 2009 R2 - 2010: SSL setup problem
If you setup to use SSL and when you login you provide the wrong password instead of getting an appropriate error message you get the browser: page not found error.
CMS-XML SLM: How to consolidate multiple license keys for one Host ID into a single license file
With a valid Serena Support login that is tied to a site ID with current Support Maintenance (both are required) go to Complete the 4 drop-down selections for Site, Product, Serial Number and version. Click the enabled "View Licenses" button below the fields that will take you to the "Manage Licenses" table
CMS-XML How to setup Dimensions CM, RM and other Serena products to utilize the SBM SSO using LDAP authentication model
If the user exists in the client requesting authentication, the user will be logged in, otherwise a login failure will occur. For example, if I go to the Dimensions CM website , I will be redirected to the SBM SSO Engine where my login can be authenticated via LDAP. Finally, I will be returned to the calling product (application) with an authenticated token where my username will be mapped to the product's internal user database; if the username does not exist, login will not be granted.
MS-WORD New Serena Common Tools.docx
Description After successful SSO log in or during a non-SSO log in , on attempting to access a web application such as admin console or dimensions web client you are unable to proceed past the login page . Visual
CMS-XML SBM 10.1 - How to generate new signed certificate trust keys for SBM and copy them to additional servers as needed (Generating SSO certificates)
The error message will be different, but issue has to do with expired SBM SSO certificates. When trying to login to SBM, the login page will show the following error. For those using CAC or Third Party authentication that have enable forms authentication turned off, you will see the same message in the SSO-STS.LOG.
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