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Click here to download Connector Documentation
The SBM Connector documentation is available for download with the Connector software. Please select your version of SBM and download the appropriate Connector Software which contains the documentation. Please note you must be licensed for the Connector pack in order to download.
CMS-XML SLM: Certain clients sometimes/consistently cannot connect to the License Server, especially from remote locations
Subsequent releases of products that use SLM (Serena License Manager) will have the same behavior, including Business Mashups and SBM . Customers who manually replaced their mlclient libraries based on KB article P2416 are equally affected.
CMS-XML SLM: How to access the Serena License Manager through a firewall / What TCP ports are used by the Serena License Manager?
Out of the box, SLM clients (Dimensions CM, Dimensions RM, PVCS Version Manager, SBM , TeamTrack and Tracker) connect to the lmgrd process by trying all ports in the 27000-27009 range on the specified SLM server. Once connected to lmgrd, that server informs the client on what port the merant vendor daemon is listening, after which the client connects to this port to request a license.
CMS-XML Dim RM: Message "Unable to acquire license" when connecting from RM Manage on a client machine
Dim RM: Message "Unable to acquire license" when connecting from RM Manage on a client machine
CMS-XML KM-RM10: ICDBA from RMmanage: Unable to connect to the database with this ID and password
KM-RM10: ICDBA from RMmanage: Unable to connect to the database with this ID and password
CMS-XML "Database Not Connected" message is raised with Administer Tablespaces
"Database Not Connected " message is raised with Administer Tablespaces
CMS-XML icCheck(Convert DB) - shows Error Code 87 Database not connected when Security.dat is wrong
icCheck(Convert DB) - shows Error Code 87 Database not connected when Security.dat is wrong
CMS-XML Error "Failed to connect as ICADMIN (error 1031)" occurs during upgrade admin scheme
Error "Failed to connect as ICADMIN (error 1031)" occurs during upgrade admin scheme
CMS-XML KM-Dim10: RM to CM Integration: When trying to connect to CM through RM, an error of Failed to login to Dimensions CM server Error number 5 failed to start Dimensions server process occurs
KM-Dim10: RM to CM Integration: When trying to connect to CM through RM, an error of Failed to login to Dimensions CM server Error number 5 failed to start Dimensions server process occurs
CMS-XML DIM RM: "An unknown error occurred while making the request"
Start RM Manage, right-click on the database connector and select 'Configure Login Sources'. Move RM to the top of the list and click OK.
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