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CMS-XML Dimensions RM ALF Event Emitter can not handle SBM SSO (Single Sign On).
If you chose the SSO options during installation but wish to later disable it, follow these steps: Launch Mashup Administrator, and then select Options > Settings. On the Server tab, clear the Single Sign-On (SSO) checkbox.
CMS-XML How to set up the Dimensions RM to SBM integration.
http://servername:port/eventmanager/services/ALFEventManager Edit ALfEventConfig.xml in the RM\conf In SBM composer, create a new Mashup tool with these options:
CMS-XML Building and Oracle Instance for use with Dimensions RM 2009 R1
10 Concurrent users SGA 1044, PGA 352 20 Concurrent users SGA 1536, PGA 512 Processes at least 8 for each concurrent user, 20 for each sync engine, 18 for ALF or Mashups service, 4 for RM Mail Service.
MS-WORD UBS Dimensions RM Analysis
10 Concurrent users SGA 1044, PGA 352 20 Concurrent users SGA 1536, PGA 512 Processes at least 8 for each concurrent user, 20 for each sync engine, 18 for ALF or Mashups service, 4 for RM Mail Service.
CMS-XML Installing the Serena Dimension Oracle Runtime (UNIX) for use with Dimensions RM 2009 R2, R1, R1.01, and 10.1.4
Please see the attached WORD file for full details and screen shots. 10 Concurrent users SGA 1044, PGA 352 20 Concurrent users SGA 1536, PGA 512 Processes at least 8 for each concurrent user, 20 for each sync engine, 18 for ALF or Mashups service, 4 for RM Mail Service.
MS-EXCEL RM 2009 R1.01 Supported Platform Matrix
Supported Business Mashup Serena Business Mashup 2008 R2
MS-EXCEL RM 2009 R2 Supported Platform Matrix.xls
Serena Business Mashups Serena Business Mashup 2008 R2 Unsupported
CMS-XML SLM: How to configure SLM (Serena License Manager) and its clients for a redundant server environment
Update the license server information in the relevant utility (TeamTrack Administrator, Mashup Administrator or SBM System Administrator) using the syntax indicated above. All SBM releases and TeamTrack 6.6.1 and newer should use the comma-separated syntax.

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