When we try tto expand a section, nothing happens. When we click to expand the error at the bottom isUser Agent : Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB7.3; SLCC2; .NET
The "App Svr" worksheet describes which Application Server versions are supported The "Jva Rntm" worksheet describes which Java Runtime Environment ( JRE ) or Java Virtual Machine ( JVM ) versions are supported The "Web Bwsr" worksheet describes which web browsers are supported
Assuming the IUSR "Internet Guest Account" is being used for IIS, please check the servername\IUSR_servername permissions for "RM License Agent " component in the following location. If IIS is using a user other than IUSR, the same should be checked and set for that user.
If for some reason the "Configure Database Schema" option can not be enabled at the installation steps, there are known issues that need to be circumvented manually after successful installation of RM 09 R1. Issue # 1 - The license agent registration problem If during the installation the "Configure Database Schema" feature is not enabled, licensing will not work until corresponding components manually registered.
