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CMS-XML RM Install: Install guide must better explain server build procedures
It should be bullet form only. Style example using Win 2003 32 Single Server: 1. Install Serena License Manager and request license keys 2. Install Serena Oracle Runtime 3. Delete DIM 10 instance oracle user: system password: manager 4. Apply Oracle 10.2.0.4 patch 5. Create new Oracle instance for DimRM 6. Install RM licenses in SLM 7. Install Dim RM 8. Run setupRM. sql
CMS-XML Setting the license manager port
We have had repeated calls concerning the addition of firewall ports to the license file. The following should be added to the RM Installation notes - with a reference to the SLM Installation Guide .
CMS-XML RM Install: Install guide must better explain Oracle install considerations
RM Install: Install guide must better explain Oracle install considerations 1. Please define complex install which as a minimum should include: • Shared Oracle Instances • Multiple Web Servers • Firewall between the RM Web Server and the Oracle server • Oracle Clusters • Shadow Servers 2. Separate Components adding component sections for removing Servers and clients component: • Oracle Server • RM\Web Server • License Server Admin clients • Single Windows Server The Requirements must always specify for any Windows platform 32 and 64 bit compatibility and mode.
CMS-XML SLM: How do I move (rehost) my existing license keys to a new server?
Please see the following video demonstration for instructions on how to rehost your licenses to the new server: When you are ready to rehost your license, go to the Software Licenses and Downloads (SLD) at:
CMS-XML SLM: How to configure SLM (Serena License Manager) and its clients for a redundant server environment
Unlike a regular license key, the key provided in this email cannot be pasted into your Serena License Manager. To install the key, please use the following instructions :
CMS-XML SLM: Certain clients sometimes/consistently cannot connect to the License Server, especially from remote locations
Change the SLM server configuration so that the main (lmgrd) server is always using the same port. You can pick the default value of 27000. For detailed instructions , please see KB article S136346 .
CMS-XML SLM: How to access the Serena License Manager through a firewall / What TCP ports are used by the Serena License Manager?
For instructions , as well as a reason why it is preferable to always specifying the port number on the client, see KB doc S137310 . You can find the lmgrd port and the merant vendor daemon port that the License Manager is currently using in the *.log file, by looking for: 11:55:10 (lmgrd) lmgrd tcp-por
CMS-XML Serena License Manager 2.1.4 (SLM 2.1.4)
1.4 Redundant License Servers In Quorum Are No Longer Shut Down (DEF83454 - Server) Note: For instructions on setting up redundant servers for SLM , refer to Solution 5004775 in the Solutions area of http://support.serena.com
CMS-XML How to enable SLM client logging?
How to enable SLM client logging?
CMS-XML SLM: How to determine your version of Serena License Manager
SLM : How to determine your version of Serena License Manager
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