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CMS-XML Dim RM 2009 R2: dbDoctor does not handle UTF8 character set
Client character set is set to UTF8. This is incorrect, please see your Oracle DBA for assistance in setting up your NLS_LANG. Test failed.
CMS-XML DIM RM: Remove from Collection: The option to remove is grayed out for any but the first on the list
This issue has been corrected in release 12.4, and we recommend upgrading to that release. Please feel free to let support know when you plan to upgrade, and we can have some backup assistance available.
CMS-XML Initial project create fails; ORA-01017: invalid username/password
file or contact Serena Support for assistance. Please note that when running RM Manage immediately after aninstall, be sure to right-click on the executable and “Run as Administrator”.
CMS-XML RM Manage gets Microsoft Visual C ++ error trying to login with a pop up screen showing C:\Prog..
Microsoft Visual C ++ error with a pop up screen showing C:\Prog.. Please contact the Application support for assistance. Then RM Manage closes
CMS-XML Steps for Doc Gen
If you have questions or suggestions for improving the doc, please contact RTM Support for assistance. ... 5 .5.0
CMS-XML RM: Licensing: License server setting is missing.
Please ask your RTM administrator for assistance. ... The above error can occur for several reasons. Check the following:
CMS-XML Cannot add the Chapters Class
Please contact support if you need additional assistance. ... All
CMS-XML Adding spellcheck to your text editor for rmBrowser
If you have any additional questions about getting the spellcheck plugin working, please contact support for assistance. ... 10 .1.0
CMS-XML SLM: Certain clients sometimes/consistently cannot connect to the License Server, especially from remote locations
Please contact your Serena administrator for further assistance. ... Customers who have both SLM 2.1.4-based

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